Inside Sales Representative

Essential Duties and Responsibilities:

• Inform customer of product available for their application via phone call or face-to-face at Will Call Desk.
• Processing orders including; order entry, verifying current pricing, applying any discounts, printing order, and routing order to appropriate warehouse personnel.
• Processing any bid including; bid entry, verifying current pricing, applying any discounts, printing and conveying prices to customer, and following up on bid in a timely manner.
• Process any return order from assigned customers including; issuing RGA number, entering of return order, determining restock charge (if any), and routing of return paperwork to appropriate Indelco personnel.
• Responsible for any questions or concerns addressed to you by personnel employed by accounts assigned to you, including but not limited to; billing questions, ensuring discounts are applied and are current, shipping questions, ensuring account information in the computer system is kept up to date, and conferring with appropriate outside salesperson about any pertinent information learned throughout the course of the day.
• Other duties as assigned by Office Manager.