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Crayola Attractions Associate (PT)

Bloomington, MN, USA Req #598
Friday, March 22, 2024

PURPOSE: To provide exceptional guest service to all guests at Crayola Experience and Mall of America. To maintain welcoming and inviting attractions via cleaning, open communication, and other duties as needed.



  • Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner.
  • Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional development of children
  • Oversees attraction areas to ensure service excellence, safety and cleanliness
  • Facilitates art projects and activities with guests
  • Prepares materials, maintains appropriate inventory of necessary materials, monitors activities and cleans and organizes work stations as needed.
  • Hosts birthday parties and/or Manufacturing demonstrations on rotating basis
  • Monitors activity areas and adapts the facilitation of an area according to guest volume
  • Assists in workshops, special events and outreach activities as needed
  • Assist guests with product, ticket, and general questions concerning Crayola Experience, Mall of America and the local region.
  • Understand the tickets and products carried, their features, options, and benefits, as well as the branding of Crayola Experience and Mall of America.
  • Understand ticket options for each attraction as advertised.
  • Follow all operational procedures as written in the SOP.
  • Operating special attractions as trained to ensure safety and a positive guest experience.
  • Utilize and maintain loss prevention procedures for both product and currency.
  • Explain and enforce ticket policies for Crayola Experience and other attractions.
  • May provide support in other work areas as needed.
  • Regular and consistent attendance.
  • Other duties as assigned.



  • Must be at least 16 years of age.
  • Outstanding guest service skills.
  • Prior experience in a museum, educational setting, guest service center or family attraction helpful.
  • Basic knowledge of computers preferred.
  • Ability to communicate clearly and effectively with guests, both internal and external.
  • Interpersonal skills -- working alone and with a team.



  • Stand/walk -- frequently
  • Sitting -- occasionally
  • Kneel - frequently
  • Bend -- frequently
  • Stoop/squat -- Reach at or above shoulder level -- occasionally
  • Reach at or below shoulder level -- frequently
  • Use of one or both hands - frequently
  • Handle large items such as boxes and packages -- occasionally
  • Lift/Carry up to 10 lbs -- occasionally
  • Lift up to 30lbs --occasionally
  • Lift up to 50 lbs -- infrequently

Pay type: Hourly

Other details

  • Job Family MOA
  • Pay Type Hourly
Location on Google Maps
  • Bloomington, MN, USA