ASbury Brands

Service Advisor - Woodbridge Hyundai

Woodbridge, VA 22191, USA Req #1550
Monday, February 26, 2024

About Asbury

Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive RetailerAt Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. 

Koons Woodbridge Hyundai is hiring now! Come work for one of the best automotive companies in the DMV. We have been awarded “Top Places to Work” 6 times and counting by the Washington Post and “Best Places to Work” 8 times and counting by the Washington Business Journal. We have industry leading compensation and competitive benefits to start. Come join a team that embraces core values as well as leading our employees to potential growth opportunities.

Hyundai experience is a plus!! Earnings potential of $40,000-$100,000

What will you be doing as a Service Advisor:
· Greet customers in a prompt and courteous manner.
· Schedule service appointments and collect vehicle information.
· Secure agreement from customer before repairs are done.
· Clearly explain the requested service on the repair order.
· Estimate the cost and time needed to do the repair.
· Advise customer’s on the proper care for their vehicle and the importance of proper maintenance.
· Communicate the need for additional service when needed, using a detailed explanation.
· Handle customer complaints and maintain high CSI.
· Check on the progress of the vehicle during servicing and contact the customer regarding changes to
estimate or time table for repairs.

What we are looking for:
· High School diploma
· Must have at least 1 years of experience as a service advisor
· Ability to read and comprehend written instructions and information
· A fast learner
· Excellent oral and written communication skills
· Excellent Customer Service Skills
· Team Player
· Must have a valid driver's license

What we have to offer:
· Competitive Pay
· 401(k) Retirement Plan with Matching
· Paid Time Off
· Employee Assistance Program
· Flexible Savings Account programs for medical and childcare
· Health plan coverage including medical, dental, and vision
· Life Insurance
· Voluntary supplemental insurance programs


Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.


Other details

  • Job Family Service
  • Pay Type Salary
  • Travel Required No
  • Job Start Date Monday, February 26, 2024
Location on Google Maps
  • Woodbridge, VA 22191, USA