Case Manager - Co-Occurring Enhanced Services - Women's Residence - New Day
Schedule: Tues - Saturday 7am - 3pm
Reports to: Clinical Director
Job Summary: The Case Manager is primarily responsible for providing recovery-oriented supportive counseling, individual and group, to residents with varying levels of impairment from substance use and mental health disorders, and develop and implement therapeutic treatment plans in the framework of recovery, addressing both substance use and mental health symptoms. The Case Manager contributes to Bay Cove’s mission by partnering with individuals in their recovery journey and improved quality of life.
This is a non-exempt position.
Essential Job Duties and Responsibilities (may include some or all of the following, based on modality):
- Interact therapeutically with residents to ensure their needs are met.
- Maintain resident records in compliance with agency and funder requirements.
- Complete high quality assessments and treatment plans for assigned residents within expected timeframes.
- Provide at least five hours of evidence-based clinical treatment programming each week and provide direct group and individual clinical treatment to residents via evidence-based practices.
- Provide coordination of all required treatment services either directly by the program or through Qualified Service Organizations, Business Associate Agreement, or other applicable agreement.
- Planning for resident's completion of treatment, and identification of transitional, discharge and aftercare supports the resident.
- Family support services, including family therapy, or social or education services.
- Provide daily programing that facilitate the stabilization of the residents’ substance use and mental health symptoms, maintenance of medication regimens, participation in community interactions and promoting residents’ recovery
- Provide timely and accurate communication and coordination of care with other providers, such as DCF, Probation, and DPH
- Provide individual counseling to all clients regarding substance abuse.
- Provide group counseling to all clients regarding substance abuse. Groups can include educational, life skills, relapse prevention groups.
- Provide crisis intervention when necessary.
- Provide case management and engage in care consultation regarding specific clients with other staff, relatives and appropriate representatives of other agencies, including social service agencies, housing authorities, health care providers and vocational issues.
- Complete progress notes and group notes
- Enforce policies and procedures of the program.
- Assist with the medication administration process by providing oversight, storage, and coordination of self-administration of medication, including:
- Conduct urine drug screens in a trauma informed manner and document and report all outcomes to the team.
- Attend and participate in staff meetings, supervision, and related professional development sessions.
- All BSAS licensed programs must have at least one staff member designated to serve as coordinator of one of the following three topics. If assigned, both supervisor and employee must initial to acknowledge the assignment:
- Serve as the program’s Access Coordinator by developing and implementing the evaluation, plan, and annual review of the program’s performance in ensuring equitable access to services as required by 105 CMR 164.040(A)(11).
- Serve as the program’s HIV/AIDS Coordinator by overseeing confidential HIV risk assessment and access to counseling and testing; staff, patient, and resident HIV/AIDS and hepatitis education; and Department requirements for admission, service planning and discharge of HIV positive patients or residents.
- Serve as the program’s Tobacco Education Coordinator by assisting staff in implementing BSAS guidelines for integrating tobacco assessment, education and treatment into program services.
Education and/or Experience Required:
- BA/BS or minimum four years’ experience in substance use and behavioral health
- CADAC/LADAC or equivalent preferred, or actively pursuing certification.
- Experience in individual and group counseling.
- Prior knowledge of the field of substance abuse.
- Knowledge of modality specific issues, such as substance abuse, homelessness, trauma, and other co-occurring disorders.
- Must be knowledgeable with the Confidentiality of Alcohol and Drug Abuse Patient Record (Title 42CFR-Part 2)
- CPR/First Aid Certification
- Must stay current with any modality required training, including but not limited to HIV/AIDS, Hep C, Narcan, Servsafe, Crisis Intervention, Harrassment, etc.
- Utilizes a flexible and responsible work style that meets evolving needs of the agency.
- Works with integrity and respects the dignity and value of all individuals.
- Exhibits mission through job knowledge, pride in work role, and advocacy.
- Promotes diversity and inclusion of all individuals.
- Works in a collaborative, compassionate manner with stakeholder/ partners.
- Knowledge and familiarity of evidence based practices and trauma informed treatments.
- Good written and verbal skills, computer skills, record keeping, and organizational skills.
- Ability to follow and enforce the policies and procedures of the program.
- Be able to work independently and be responsible.
- Able to accept supervision and be part of a team.
- Ability to respond physically to the needs of the clients or other programs issues on all floors of the facility.
- Frequent interaction with providers, colleagues, residents, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations.
- Frequent communication of accurate information, instructions, and ideas so others will understand.
- Bending to retrieve, lift, and carry supplies and equipment up to twenty (20) pounds.
- Frequent movement throughout the residence to conduct checks and to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with residents, etc.
- Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals.
- Remain in a stationary position for an extended period of time, as needed.
- Pay Type Hourly
- Min Hiring Rate $50,000.00
- Boston, MA, USA