Recovery Specialist Supervisor - Women's Residence - New Day

Schedule: Sun - Thurs 3pm - 11pm

Reports To: Program Director

Supervisory Responsibilities:

Recovery Specialists

Job Summary: The Recovery Specialist Supervisor of Residential Services is a leadership role with the RRS. The Recovery Specialist Supervisor is responsible for supporting the Program Director with the administration and daily operation of the program, ensuring the delivery of evidence-based services rooted in harm reduction and a trauma-responsive approach. The Recovery Specialist Supervisor provides supervision and capacity building for the recovery specialists and in developing co-occurring treatment skills and fidelity to the evidence-based practices utilized at the program.

This is an exempt position.

Essential Job Duties and Responsibilities:

• Work with the multidisciplinary team to support the processes for residents’ admission (greeting, sign-in, orientation, search and belongings processing), transfer, discharge, ongoing observation and care, while ensuring respect and dignity and participate in weekly multidisciplinary team review.
• Interact therapeutically with residents to ensure their needs are met.
• Ensure the safety of all residents by proactively addressing escalating behaviors and physical plant issues, by monitoring activities, by conducting and documenting checks, and by contacting on-call staff when necessary.
• Responsible for overseeing and providing supervision to the Recovery Specialist.
• Complete and submit incident reports to DPH and Bay Cove within the required time frame
• Ensures compliance with federal, state and local licensing and contractual requirements (including DPH, HUD, SAMHSA)
• Attend management meetings and supervision with the Program Director.
• Ensure hourly checks are being completed by Recovery Specialists and conduct checks as needed.
• Ensure timely and accurate communication and coordination of care with other providers, such as DCF and DPH
• Oversee the medication administration system and ensure that all staff are trained and complying with responsibilities of the medication administration system
• Facilitate and promote patient’s participation in wellness and recreational activities, as well as assisting in the facilitation of educational and recreational groups under the guidance of Case Managers and the Clinical Director.
• Attend and participate in staff meetings, supervision, and related professional development sessions
• Provide crisis assessment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis.
• All BSAS licensed programs must have at least one staff member designated to serve as coordinator of one of the following three topics. If assigned, both supervisor and employee must initial to acknowledge the assignment:
• Serve as the program’s Access Coordinator by developing and implementing the evaluation, plan, and annual review of the program’s performance in ensuring equitable access to services as required by 105 CMR 164.040(A)(11).
• Serve as the program’s HIV/AIDS Coordinator by overseeing confidential HIV risk assessment and access to counseling and testing; staff, patient, and resident HIV/AIDS and hepatitis education; and Department requirements for admission, service planning and discharge of HIV positive patients or residents.
• Serve as the program’s Tobacco Education Coordinator by assisting staff in implementing BSAS guidelines for integrating tobacco assessment, education and treatment into program services.
• Education and/or Experience Required
• BA/BS required and five years of experience in substance use disorder and behavioral health treatment
• Two years of supervisory and administrative experience
• Experience in financial and administrative management and program development preferred
• Demonstrated ability in coordinating a multicomponent system
• CPR/First Aid training
• A minimum of five years continuous sobriety if recovering

Personal Characteristics:

• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners.

Skills Required:

• Strong leadership, communication and team building skills
• Ability to multitask and delegate
• Able to work independently as well as part of a team
• Ability to respond to a variety of issues under time constraints
• Computer skills, minimum Microsoft Office Suite
• Ability to maintain staff morale with staff at different levels of expertise and understanding
• Remaining available to staff and clients at all times while performing administrative duties