Floating Lead Engagement Partner - ACCS

Boston, MA, USA Req #1929
Tuesday, August 15, 2023

Job Summary:

Schedule: 9a-5p Mon-Fri

As a member of the multidisciplinary ACCS Centralized Team, the Floating Lead Engagement Partner
provides day to day support to adults challenged with mental health issues with a focus on incorporating advanced clinical interventions with Persons best served by a highly skilled Engagement Partner across the ACCS Teams. This position delivers interventions to Persons that are clinically informed and are delivered in a way that is supported by evidence based practices. This position contributes to Bay Cove’s mission by demonstrating respect for all pathways to recovery, by serving as a Person’s advocate and by assisting Persons in developing goals in order to achieve greater independence and improved quality of life. This is a non-exempt position.

Supervisory Responsibilities:

At the discretion of the ACCS Assistant Director

Essential Functions of the Position:

  • Knowledgeably incorporates evidence-based practices and philosophies into engagement strategies, treatment planning and the selection of interventions based on each Persons’ assessed readiness and expressed interest in order to support long-term recovery. These practices include but are not limited to; Screening, Brief Intervention, and Referral for Treatment (SBIRT), Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety and Trauma Recovery and Empowerment Model (TREM).
  • Participate on the Engagement Team of assigned persons as directed by the ACCS Assistant Director, specifically Persons who present with complex clinical presentations and/or significant risk histories.
  • Use recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals

Engage in supportive interventions with Persons aimed at teaching daily living skills such as community safety practices, travel-training, banking and budgeting, medication management, cooking, shopping, personal care and hygiene and care of personal space and belongings, including administering medications in accordance with MAP standards and training Persons in self-medication procedures.

  • Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.

As needed and/or as requested, accompany Persons to medical, dental and psychiatric appointments or leisure activities via public transportation, agency vehicle or staff car.

  • Collaborate with the ACCS Housing Coordinators to meet all licensing requirements for GLEs, SIEs and independent apartments of assigned Persons and monitor the resolution of all deficiencies, developing strategies to support Persons towards positive tenancy when issues arise.
  • Serve as a mentor to other Integrated Team, GLE, and SIE staff by coaching staff regarding the proper implementation of planned interventions and by mentoring other EPs on specialized techniques for engaging and working with individuals who benefit from working with staff with more advanced clinical skills.

Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.

Provide training and support to other Lead Engagement Partners.

  • Perform other duties as assigned by the supervisor.


Requirements for the Position:

  • A Master’s Degree in Psychology, Social Work, or a related area required.
  • A Bachelor’s Degree in Psychology, Social Work, or a related area in combination with at least five years of experience may be substituted for the above degree requirement.
  • Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous support and services of their own choosing.
  • Demonstrated understanding of complex clinical concepts.
  • Demonstrated skill in de-escalation, crisis assessment and crisis management
  • Professional writing and verbal communications skills.
  • Excellent personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.

Department of Public Health certification in medication administration required within 3 months of hire.

CPR and First Aid certification required within 3 months of hire.

Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.

  • Valid driver's license preferred.
  • Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

A COVID-19 vaccination is a requirement of the position.

Other details

  • Job Family Counselor I
  • Job Function 9B
  • Pay Type Hourly
Location on Google Maps
  • Boston, MA, USA