Case Manager - Congregate - Cardinal Medeiros Shelter

Boston, MA, USA Req #1943
Friday, June 23, 2023

Schedule: Mon - Fri, 8am - 4pm

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:The Congregate Case Manager provides onsite service coordination and activities to tenants of a housing site that serves men and women over the age of 62.

This is a non-exempt position.

Supervisory Responsibilities:None

Essential Functions of Position:

  • Serve as leader of the multi-disciplinary assessment team (MAT), facilitate screening applicants.

  • Assist residents with translation, or arrange for a translator, in order to facilitate daily activities such as making medical appointments, finance issues, housing, etc.

  • Recruit applicants for congregate housing through community education and outreach.

  • Develop and implement a supportive service plan for each tenant.

  • Coordinate the delivery of supportive services to tenants of congregate housing.

  • Support each tenant in making day-to-day adjustments to congregate housing.

  • Integrate the congregate housing project into the community.

  • Encourage the maintenance of self-reliance and foster the development of mutual support among tenants.

  • Develop and implement a plan to handle emergencies.

  • Participate in on-going evaluation of the congregate housing facility.

  • Develop and implement social activities and programs which promote individual healthand community living.

  • Work collaboratively with the property management company

  • Maintain HMIS database and assist the housing manager with the annual progress report


  • BA in Social Work or Human Services, or 3-5 years’ experience

  • Must be able to assess support service needs of elders homeless services

  • Experience coordinating and integrating community resources

  • Staff supervisory experience is helpful

Personal Characteristics:

  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.

  • Ability to function under pressure in a fast-paced human service environment.

  • Ability to be flexible, open and responsive to ongoing industry changes.

Other details

  • Job Family Counselor I
  • Job Function 9B
  • Pay Type Hourly
  • Min Hiring Rate $20.00
Location on Google Maps
  • Boston, MA, USA