Case Manager - Congregate - Cardinal Medeiros Shelter

Schedule: Mon - Fri, 8am - 4pm

Mission Statement:

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary:The Congregate Case Manager provides onsite service coordination and activities to tenants of a housing site that serves men and women over the age of 62.

This is a non-exempt position.

Supervisory Responsibilities:None

Essential Functions of Position:

• Serve as leader of the multi-disciplinary assessment team (MAT), facilitate screening applicants.


• Assist residents with translation, or arrange for a translator, in order to facilitate daily activities such as making medical appointments, finance issues, housing, etc.


• Recruit applicants for congregate housing through community education and outreach.


• Develop and implement a supportive service plan for each tenant.


• Coordinate the delivery of supportive services to tenants of congregate housing.


• Support each tenant in making day-to-day adjustments to congregate housing.


• Integrate the congregate housing project into the community.


• Encourage the maintenance of self-reliance and foster the development of mutual support among tenants.


• Develop and implement a plan to handle emergencies.


• Participate in on-going evaluation of the congregate housing facility.


• Develop and implement social activities and programs which promote individual healthand community living.


• Work collaboratively with the property management company


• Maintain HMIS database and assist the housing manager with the annual progress report

Qualifications:

• BA in Social Work or Human Services, or 3-5 years’ experience


• Must be able to assess support service needs of elders homeless services


• Experience coordinating and integrating community resources


• Staff supervisory experience is helpful

Personal Characteristics:

• Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.


• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of clients, other care providers, family and community members.


• Ability to function under pressure in a fast-paced human service environment.


• Ability to be flexible, open and responsive to ongoing industry changes.