Case Manager - Congregate - PSH - LTHR

Boston, MA, USA Req #2420
Wednesday, January 17, 2024

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.


Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary: The Case Manager - Chelsea provides service coordination and activities to tenants of a housing site that serves formerly homeless men and women . 

This is a non-exempt position. Full-time

Essential Functions of Position:

  • Serve as leader of the multi-disciplinary assessment team (MAT), facilitate screening applicants.
  • Assist residents with translation, or arrange for a translator, in order to facilitate daily activities such as making medical appointments, finance issues, housing, etc.
  • Develop and implement a supportive service plan for each tenant.
  • Coordinate the delivery of supportive services to tenants of congregate housing.
  • Support each tenant in making day-to-day adjustments to congregate housing.
  • Integrate the congregate housing project into the community.
  • Encourage the maintenance of self-reliance and foster the development of mutual support among tenants.
  • Develop and implement a plan to handle emergencies.
  • Participate in on-going evaluation of the congregate housing facility.
  • Develop and implement social activities and programs which promote individual health and community living.
  • Work collaboratively with the property management company
  • Maintain HMIS database and assist the housing manager with the annual progress report

Job Requirements:

  • BA in Social Work or Human Services, or 3-5 years’ experience preferred
  • Experience working with adults with substance abuse and mental health issues
  • Must be able to assess support service needs of clients  
  • Experience coordinating and integrating community resources
  • Due to the cultural diversity of Chelsea, Spanish speaker is preferred




Other details

  • Job Family Counselor I
  • Job Function 9B
  • Pay Type Hourly
Location on Google Maps
  • Boston, MA, USA