Occupancy Specialist

Chatham West, 202 Chatham West Drive, Brockton, Massachusetts, United States of America Req #1552
Thursday, March 28, 2024

Occupancy Specialist, Chatham West I & II – Brockton, MA

    The Occupancy Specialist interacts directly with prospective & current residents to achieve maximum occupancy, acts as the Company’s representative by conveying the benefits of the community, and is responsible for the leasing process from introduction to the actual occupancy of the resident.

    In addition to Chatham West I & II, the Occupancy Specialist in this role will also assist The Pines Apartments in Brockton, MA and Georgetowne Homes in Hyde Park, MA as needed.


Essential Functions of the Position:
(Any one position may not include all of the duties listed, nor do the listed examples include all that may be found in positions of this class.)

  • Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database. 
  • Processes monthly Section 8 Housing Assistance Payment Billing. 
  • Processes and transmits TRACS (Tenant Rental Assistance Certification System) 
  • Greets applicants and provides instruction and guidance to prospective residents during application process. 
  • Coordinates leasing to include intakes, interviews, processing and preparation of applications, and their distribution. 
  • Coordinates and maintains waiting list. 
  • Prepares and maintains office and rental expense budgets. 
  • Assists with rent collection efforts by mailing notices to delinquent residents. 
  • Prepares lease packages and supplemental documents for new move-ins. 
  • Conducts new resident orientation. 
  • Special projects as assigned by property manager. 
  • Fosters a positive, active and collaborative relationship with residents, communities and associated agencies. 
  • Enforces and adheres to company policies, rules and regulations. 
  • Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service. 
  • Preserves and respects resident and applicant confidentiality. 


Minimum Qualifications:

   Knowledge, Skills, and Abilities: 

  • Basic math proficiency required.
  • Knowledge of subsidy regulations.
  • Proficient in Microsoft Office and Excel.
  • Highly motivated and able to work independently.
  • Ability to handle emergency situations and pressure due to complexity and time-sensitivity.
  • Excellent organizational and proofreading skills.
  • Attention to detail.
  • Strong interpersonal skills.
  • High energy.
  • Ability to be an active team member within the Company. 
  • Experience working with youth and families and issues relating to workforce development, youth enrichment, education, and asset building. 

   Education & Experience: 

  • Associates degree or equivalent is required.
  • Certified Occupancy Specialist Designation required.
  • Two years sales/leasing experience or equivalent. (Depending on property needs, COS experience with Project Based Section 8, Section 236, Rent Supplement and 13A experience may be needed). 

   Beacon Core Competencies required for all positions:

  • Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility. 

   Occupancy Specialist Functional Job Competencies required:

  • Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills. 


 Beacon Communities LLC seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.

Benefits Offered:

  • Medical, Dental and Vision insurance, beginning on the first of the month after hire.
  • 401(k) with company match, short term disability and long term disability insurance.
  • 3 weeks’ paid vacation, 13 paid holidays.
  • Flex scheduling options to allow for early releases on Friday.


Beacon Communities - 2018, 2019, 2020 Boston Globe's Top Places to Work!!


At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.


Company Overview: Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 18,000 apartments including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing. 

Other details

  • Job Family Leasing
  • Pay Type Hourly
Location on Google Maps
  • Chatham West, 202 Chatham West Drive, Brockton, Massachusetts, United States of America