SUMMARY

At Beneficial State Bank, the Deposit Operations Specialist II takes care of our customers and employees through accurate, efficient processing. This role is responsible for providing back-office support to the branch network and other departments providing exceptional customer service and upholding the highest operational standards. You will assist the Central Operations Supervisor in identifying, developing, and implementing process improvements ensuring the Bank’s losses are minimal and that policies conform with deposit-related regulations.

This position is a unionized position through the Communication Workers of America.

ESSENTIAL DUTIES

Provides day-to-day support for bank personnel and customers in the area of operations, deposit compliance, internal audits, and other related areas acting as an interdepartmental liaison to jointly resolve problems. Maintains strong knowledge and understanding of appropriate banking laws, regulations, internal policies and procedures, and ensures compliance with those laws, regulation, policies, and procedures. Ensures compliance with applicable regulations and internal company policies (e.g., BSA, Anti-Money Laundering, Fair Lending, Privacy, and Anti-Discrimination). Ensures all service level expectations are met for internal and external customer with a high standard of customer experience, responsiveness, and product expertise. Assists the Central Operations Supervisor in providing team training and guidance on departmental procedures. Assists in the development and maintenance of forms and policies related to operational procedures. Assists the Central Operations Supervisor in providing end user training for Bank staff on operational procedures (e.g., transaction processing, new products, program changes, compliance, fraud monitoring, etc.). Balances and completes daily reconciliations for general ledger accounts. Performs audits and reviews of operational tasks as assigned (e.g., escheatment processes and accounts, system maintenance requests, assists with dormant inactive accounts). Identify areas for potential efficiency and risk or loss mitigation within departmental systems and processes. Perform operational tasks associated with multiple areas of Deposit Operations (e.g., IRA products, ATM functions, debit/credit card processes, wire/electronic transfers, overdrafts). Receives and processes garnishment, levies, subpoenas, and other requests for research. Completes all online compliance training as assigned within specified due dates. Performs other duties as assigned.

MINIMUM REQUIREMENTS

• 2 years of previous banking operations experience
• Accredited ACH Professional (AAP) certification preferred
• Excellent analytical skills with a strong attention to detail and accuracy.
• Effective written and verbal communication and interpersonal skills.
• Must be proficient in Microsoft applications including Word, Excel, Outlook, and Teams. 
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.

COMPENSATION

In Fresno, CA, this role is compensated between the range of $24.59 - $28.77/ hr
In Portland, OR this role is compensated between the range of $30.18 - $32.59/ hr

What is the benefit package for this role? Beneficial State Bank’s benefits include a comprehensive package designed to support you and your eligible dependents. We focus on the holistic health of our team members and promote work-life balance.

 

Our benefit package includes:

• Medical / Dental / Vision / Basic Life / STD / LTD
• Vacation Days: 2-4 weeks depending on role
• Sick Days: 12 days per year
• Holidays: 11 days per year
• 401(K) / ROTH / FSA / HSA / EAP
• Education and Adoption Assistance
• Bank-Wide Annual Discretionary Bonus Program
• Production-based incentive program available for some roles.
• Paid Volunteer Time: 4 days per year / annual match of qualifying employee donations
• Paid Sabbatical Program after 5 years of service
• Pet Benefits

 

For detailed information about our benefits, please visit http://www.beneficialstatebank.com/about-us/careers

 

You are welcome here at Beneficial State Bank. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability or veteran status.