Laboratory Logistics & Transportation Specialist

POSITION PURPOSE:

This position is responsible for supporting all Bloodworks NW departments and Hospital customers by providing reliable and efficient transportation services and managing the receipt and distribution of incoming shipments to ensure an accurate audit trail while positively representing Bloodworks NW to internal and external customers.

PRINCIPAL RESPONSIBILITIES – As Laboratory Logistics and Transportation Specialist

• Proficiently perform all assigned courier duties including transporting blood-related products, supplies, and business-related materials between  Bloodworks NW labs and its local area hospital clients as described in the Courier I and II Job Descriptions. 
• Ensure full compliance with the standards outlined in the Bloodworks Vehicle Safety and Training Policy when operating or riding in company vehicles.
• Demonstrated proficiency in the following areas:
  • Receiving requests for routine and emergency testing
  • Evaluating specimens and requests for patient identification and suitability for pre-transfusion and other serologic testing, following laboratory policies.
  • Accurately maintaining an audit trail for incoming and outgoing packages and calls.
  • Meticulously performing data entry for patients and donors into appropriate databases.
  • Troubleshooting unacceptable specimens and appropriately documenting outcomes.
  • Coordinating with dispatch personnel for local and regional transportation of outgoing packages.
  • Operating computer systems relevant to the work performed in the department at this level including, Access, BBCS, ETQ reliance, and PC applications.
• Report incidents involving unusual circumstances or failures to follow standard operating procedures.

• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Perform other duties as assigned.

REQUIREMENTS:

EDUCATION & EXPERIENCE:

• High School diploma or equivalent
• One year of customer service and/or data entry experience.

SPECIFIC JOB SKILLS:

• Maintain a valid Washington State driver’s license with acceptable driving record
• Meet the MVR standards required by Bloodworks NW Vehicle Safety and Training Policy.
• Possess and maintain a driver’s license for at least 3 years.
• Must pass post-offer, pre-employment drug/chemical dependency test and comply with departmental Drug & Alcohol Policy and pre-hire background check.
• Ability to lift up to 60 pounds.
• Must be able to adjust to a variety of vehicles.
• Computer skills including data entry and word processing.
• Demonstrated communication and interpersonal skills.
• Required mental activities involve frequent use of teamwork, interpersonal skills, the ability to read, write, speak, and comprehend English, the performance of accurate proofreading and correct spelling, and the use of computer systems to document receipt and distribution of shipments. Required mental activities used less frequently include decision-making, customer service, independent judgment, independent action, the performance of basic mathematics, and the use of discretion and problem analysis.
• Other mental activities required include safe communication on cell phones, pagers, voice mail, e-mail,

       text messaging, and possibly other electronic devices, safely operating various BWNW vehicles, using PCs to

       obtain directions and maps, and reading and documenting understanding policies, procedures, and instructions.

• Required physical activities include standing, frequent entering, exiting, and driving various BWNW vehicles, walking, sitting, talking, hearing, pushing, pulling, and lifting articles of various shapes, sizes, and weights.  Required physical activities used less frequently include bending, and reaching (used occasionally); stooping, and kneeling (used rarely).
• The ability to operate a motor vehicle, push and pull up to a maximum of 250 lbs at a time.
• To obtain access to some client facilities, the incumbent may be required to apply for and obtain clearance to access the client property.  This clearance process may require the incumbent to undergo additional levels of screening beyond Bloodworks’ required pre-employment screening.
• The position requires some overtime, on-call status (occasionally), evening meetings, and heavy lifting (rarely).
• Significant manual dexterity is required to operate various instruments and to perform required data entry quickly and with a high degree of accuracy. 
• Attention to detail is critical

WORKING CONDITIONS

• Telecommuting is not offered in this role.
• This is a highly regulated position and is subject to meeting various regulatory agency and accrediting body rules and regulations (FDA, AAB, CLIA, Cap, etc)
• As this is an essential position with direct responsibility to donors and patients, the incumbent should be prepared to work extended and consecutive shifts and possibly at a different location during periods of inclement weather or other emergencies.
• Ability to work weekends, holidays, and flexible shifts/hours.
• Job conditions to be expected include some overtime, and on-call status (frequent); occasional standing
• Ability to work in a fast-paced, team-oriented environment.
• This position has direct exposure to blood-borne pathogens. 

Benefits and Perks:

Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also, able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized backup child care program, subsidized transit program, educational reimbursement.  Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*

*Conditions apply