Systems Administrator (VOIP)

Fort Novosel, AL, USA Req #5382
Friday, July 7, 2023

The candidate for this position will work within our team to support our government Information Technology (IT) program with our Fort Novosel client. As a VOIP System Administrator you will be an integral part in ensuring the successful operations and maintenance of the computer systems and server team at Fort Novosel.

Primary Responsibilities and Essential Function

  • Installation, operation, and maintenance of voice and infrastructure service
  • Deploy and troubleshoot VOIP tools - Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
  • Support the project and/or site manager as Technical Advisor during meetings as required.
  • Performs preventative maintenance services on all devices within the VoIP area of responsibility.
  • Ensures all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner
  • Experience with deployment and maintenance of SIP trunks
  • Experience developing and implementing QOS in a converged Voice/Video/Data Network
  • Identifies and diagnoses issues, outages, and factors affecting voice services
  • Maintains a current understanding of emerging technologies and trends in voice and video services
  • Perform system back-ups and restore functions
  • Troubleshoot hardware and software errors.
  • Work on-call shift rotations with other members of the NEC

Physical Requirements

  • Predominantly indoors in normal office environment
  • Must be able to sit, stand, walk, stoop, kneel and reach
  • Must be able to speak, write, read, and understand English
  • May require frequent computer use for several hours at a time
  • Frequently work at fast pace with unscheduled interruptions
  • Must have visual acuity
  • Must be able to lift up-to 25 pounds


  • Fort Novosel, AL – This is not a remote position. Local candidates only.

Required work authorization: 

  • United States

Job Type:

  • Full-time


  • Windows Server 2012 R2/2016/2019
  • CUCM systems experience or Collaboration experience
  • Implementation and maintenance of Cisco Call Manager, Cisco Unity Connection
  • NetPlus
  • VMWare
  •  Office 365
  • Virtual Desktop Infrastructure (VDI)
  • Information Assurance Vulnerability Management (IAVM)
  • Security Technical Implementation Guides (STIGs)
  • NAS/SAN Equipment
  • Domain Controller/DHCP/Remote Access Controller Equipment
  • DNS
  • System Upgrades and end user instrument configuration
  • Preferred 2-4 years’ experience

Candidate Requirements:

  • SECRET Clearance
  • CompTIA Security +
  • CompTIA Server +
  • Microsoft Certified Solutions Associate (MCSA)
  • Windows Server Hybrid Administrator Associate

GC&E Systems Group, LLC. Offers a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.

It is the policy of GC&E Systems Group, LLC. to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.

We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.

Other details

  • Pay Type Salary
This posting is inactive.
Location on Google Maps
  • Fort Novosel, AL, USA