Operations - Inside Sales Representative C1990

Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our *Cheswold, DE*  team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

• Medical, Dental, and Vision
• Substantial 401k match
• Robust voluntary benefits package
• PTO and paid holidays off
• Significant employee product discounts (up to 12% over cost!)

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.

Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

General Description (major areas of responsibility of this position):

A person in this position is responsible to sell goods and to provide a positive customer experience primarily via phone, chat, or email, but may also engage with customers on the retail selling floor.  A person in this position also records the successful processes and procedures required to carry out all functions.  May perform one-off deliveries to support the customer relationship. Generates leads continually for the outside sales team. Over 80% of the job is mastered. Experience with face to face customer service is significant.  Excellence is demonstrated consistently and process improvements are contributed.

Minimum Qualifications:

Formal Training (courses, degrees, and credentials required):

• Associate Degree, or equivalent experience; 3.0 or higher GPA preferred

Experience (type and amount of experience required):

• Meeting the below KSAVs and

• Minimum 2 years working for the Company as an ISR

• Minimum of 3 year experience elsewhere within a sales role

Knowledge, Skills, Abilities, and Values (KSAV) (type and level of job/team-related attributes minimally required to accomplish expected results):