Operations - Customer Service Administrator

Indianapolis, IN, USA Req #1782
Monday, November 20, 2023

Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

  • Medical, Dental, and Vision
  • Substantial 401k match
  • Robust voluntary benefits package
  • PTO and paid holidays off
  • Significant employee product discounts (up to 12% over cost!)

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.

Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

 

General Description (major areas of responsibility of this position):

A person in this position is responsible to improve customer and potential customer relationships, grow profit margin and sales value and volume with current customers, and expand sales by developing excellent client relationships and expedite great customer service within an assigned territory or market though direct interface in the field the majority of the time, support the development of the sales team, perform regular and accurate reporting to support sales planning and analysis activities, prepares visual presentations, written quotations and negotiations, and records the successful processes and procedures required to carry out all functions.  May perform occasional deliveries to support the customer relationship.  May manage and replenish consignments.  Excellence is demonstrated consistently and process improvements are contributed.

 

Minimum Qualifications:

Formal Training (courses, degrees, and credentials required):

  • AA Degree or equivalent; 3.0 or higher GPA preferred

Experience (type and amount of experience required):

  • Meeting the below KVAVs and

  • Minimum 6 months working as a MIT with better than 80% of job description mastered, regular demonstration as a reliable trainer, and high success in profitable sales and customer retention, or

  • Minimum 1 year working as a DS2 with better than 80% of job description mastered, regular demonstration as a reliable trainer, and high success in profitable sales and customer retention, or

  • Minimum of 1 year experience in a battery-industry, outside sales capacity, with high success in profitable outside sales and customer retention within that position, or

  • Minimum 3 years working in an outside sales capacity, with high success in profitable outside sales and customer retention within that position and ability to learn rapidly

Empowered and Engaged • Customer-Centric • Powerful Brands and Services • Always Moving Forward • One-Team • Environmental Health & Safety

Continental Battery Systems ∙ 8585 N Stemmons Fwy, Floor 6, Dallas, TX 75247∙ www.continentalbatterycompany.com

Other details

  • Pay Type Hourly
Location on Google Maps
  • Indianapolis, IN, USA