PAVED Supervisor

Please ensure that your application is submitted in response to the job posting no later than May 13, 2024!

JOB PURPOSE AND OVERVIEW 
The Franklin County Municipal Court is one of Ohio’s largest and busiest municipal courts. The Court has 14 judges in its General Division and one judge in its Environmental Division. Judges preside over civil, criminal, and traffic cases, and conduct both jury and non-jury trials. The Pretrial and Probation Services Department consists of approximately 100 employees. The mission of Pretrial Services is to promote community safety and pretrial success through research-informed recommendations, and supervision services that maximize court appearance, remove barriers to fair and efficient justice, and promote harm reduction. The mission of Probation Services is to promote community safety by reducing recidivism, changing offender behavior, and fostering accountability through the effective use of evidence-based practices. The department consists of pretrial, investigations, and supervision services divisions. Supervision structures are determined by risk and need and include all types of cases that the judges of the Court refer to. The Probation Staff operates specialized caseloads including domestic violence, sexual offenses, soliciting, mental health, work release, and electronic monitoring.  The probation staff strives to stay current and relevant with the ongoing goal of being an evidence-based organization. 

A Probation Assisted Victim Empowerment Division (PAVED) Supervisor is under the direction of the Chief Probation. The position is responsible for overseeing various department projects and supervising assigned assistant supervisors, victim advocates, and other staff to maintain compliance with all department guidelines, standards, and related laws about victim rights. A PAVED Supervisor's responsibilities include overseeing a unit of victim advocates, conducting case management services, interviewing victims, case planning, safety planning, making referrals, and providing interventions to ensure victim safety and advocacy in addition to promoting public safety. The PAVED Supervisor will routinely communicate victim statements and requests to the assigned judge, and work closely with criminal justice partners, local law enforcement agencies, and community resources.  PAVED Advocates and the PAVED Supervisor serve as the main contact within the Probation Department to facilitate the continuity of care for victims of crime. The Probation Department supervises various Domestic Violence cases involving partner abuse, child abuse, and sexual offenses. This position may require the PAVED Supervisor to work various hours outside the posted hours during the work week and to be on call certain evenings and/or weekends.  

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES OF THE POSITION

• Provide strong leadership to fully promote, model, and abide by the Vision, Mission, policies, and procedures of the Probation Department and the Court.
• Foster an inclusive and culturally competent work environment.
• Continuously analyze and evaluate the department structure, workflow, policies, and procedures and develop revisions as needed.
• Maintain all job qualifications of Victim Advocates and staff under his or her supervision and have the knowledge and ability to perform all job tasks of assigned staff.
• As a working Supervisor, the PAVED Supervisor will maintain a reduced caseload in addition to their administrative duties, providing direct service to victims as described in the Victim Assistant position description.
• Constructively supervise and coach assigned staff members in the performance of their duties.
• Maintain open communication and accessibility to assigned staff members concerning problems per the chain of command.
• Monitor, document, and provide feedback to staff on performance issues, conduct routine quality-assurance and continuous quality-improvement reviews of staff, develop corrective action plans and coaching with staff as needed, recognize, and re-enforce when staff are performing above expectations.
• Provide short- and long-term planning for assigned staff to advance the goals and objectives of the department.
• Participate in the hiring and promotion of employees.
• Actively participate in and contribute to department management team meetings and initiatives and assist in the development of policies and procedures.
• Maintain statistics, assist with research, and report on unit and/or grant-related data and outcomes.
• Conduct individual staff and unit meetings routinely and as required.
• Chair, advise, and participate in various department committees and work groups as needed.
• Investigate, review, commend, make recommendations, or discipline assigned staff members per Department and Court policy.
• Review cases with judges when necessary
• Respond courteously to inquiries, which are sometimes controversial or adversarial.
• Review and approve various staff work products including case notes, affidavits, no-contact order requests, terminations, extensions, and investigations.
• Support and assist staff with decision-making related to the continuity of care of victims.
• Review and approve leave requests for staff members under direct supervision and arrange or provide coverage for unexpected absences of staff.
• Recommend, review, and approve training activities in keeping with staff needs, training standards, and department operations.
• Seek and review new case law, statutes, and evidence-based practices about victim advocacy as well and a working knowledge of probation-related law, case law, and court standards must be acquired and maintained.
• Conduct investigations for the Court and prepare written reports about victims of crimes to assist judges in the determination of appropriate sentences, release conditions, and modifications of cases.
• Maintain accurate, current, and thorough documentation and records.
• Provide positive support, and resources, and build rapport with crime victims.
• Serve as a liaison between the Department of Probation Services and the City Attorneys Domestic Violence & Stalking Unit to compile case information for domestic violence or related cases.
• Maintain a partnership with the City Attorneys Domestic Violence & Stalking Unit, identify cases that would be appropriate, provide active outreach and follow up for post-sentencing attention.
• Assist with the reporting, collection, and analysis of data.
• Inform victims of the disposition of the case in which they are involved, probation conditions imposed upon the defendant by the Court, and case status.
• Obtain statements from victims of alleged violations by the probationer and advise the victim of the steps to take after an apparent violation of court orders and/or probation conditions. Victims are referred to the City Attorney's Domestic Violence & Stalking Unit when appropriate.
• Conduct case assessments and develop and implement case plans for assigned cases.
• Encourage victims to prepare a safety/emergency plan and assist them, in conjunction with the City Attorneys Domestic Violence & Stalking Unit, in obtaining Temporary Protection Orders; provide information on filing for Civil Protection Orders.
• Greet and interact with the public including Judges, attorneys, clients, and community partners.
• in a professional manner.
• Accompany victims to court for Probation Revocation Hearings in cooperation with the assigned Probation Officer.
• Assist victims in facilitating requests for the modification of No Contact Orders and/or Stay Away orders, through careful interviewing, problem-solving, and safety planning. Coordinate with assigned Probation Officers to track and notify the victims of the scheduling of a Miscellaneous Hearing and attend if requested.
• Possess strong organizational skills.
• Refer victims to community resource agencies for support, resources, and counseling services.
• Ability to work well under pressure.
• Maintain electronic and manual filing systems as well as administrative logs and data collection.
• Assist in the location and development of additional resources for victims.
• Provide training for Probation Department staff and other Court employees about PAVED and Victim Services.
• Conduct reports and enter data in various Court Management Systems.
• Conduct in-person and over-the-phone interviews and gather accurate information.
• Gather and interpret pertinent case-related information.
• Appear in Court as needed with and/or with the victim to ensure their voice is being heard and desires are being expressed appropriately.
• Contribute to a strong, supportive, and productive team environment.
• Maintain sensitive and confidential information of the Court and Probation Department information.
• Ability to exercise good judgment, decisiveness, and creativity in difficult situations.
• Conscious of and sensitive to the diversity within the Court’s jurisdiction, and ability to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds regularly.
• Excellent time-management skills, ability to prioritize work, ability to work independently, and ability to work under time constraints.
• Professional appearance and demeanor, particularly a positive attitude appropriate for the position and the work environment as a representative of the Court
• Ability to work collaboratively with criminal justice partners.
• Respond to inquiries, which are sometimes controversial or adversarial.
• May be required to work various hours during the work week and/or be on call certain evenings and weekends.
• Maintain a professional demeanor during stressful situations.
• Serve as liaison to community partners to identify and strengthen victim services as feasible within the Court setting.
• Participate in required training and professional development events around evidence-based practices in community corrections, victim advocacy, and behavioral health issues, per department standards and as deemed appropriate.
• Perform other tasks as assigned and may fulfill roles of other positions in other departments of the Court as needed. 

QUALIFICATIONS AND REQUIREMENTS

• Bachelor’s degree from an accredited college or university with core coursework in areas related to criminal justice, criminology, psychology, social work, victim services, or another related field.
• At least five (5) years of experience working within the victim services field or another related field.
• At least two (2) years of experience as a supervisor or demonstrated leadership position within a victim services or related field. 
• Demonstrate leadership skills including effective use of the principles of influence and motivation, and knowledge of organizational behavior and team-building techniques.
• The ability to demonstrate and apply basic knowledge of mental health, trauma, and substance abuse issues.
• Meet required eligibility and pass tests required to become certified to use Law Enforcement Automated Data Systems, National Crime Information Center, Bureau of Criminal Identification and Investigation, Federal Bureau of Investigation, and Interstate Identification Information Systems computer information systems.
• Willingness and ability to be trained and maintain certification in the department’s safety training program, including but not limited to defensive tactics, verbal de-escalation techniques, and first aid/CPR, to engage with victims in the community and at the courthouse.
• Effective oral and written communication and interviewing skills (e.g., ability to listen effectively, obtain sensitive information, explain complex issues in a comprehensible manner, and prepare accurate and logical reports relevant to victims of crime)
• Ability to make informed and thoughtful recommendations and decisions.
• Knowledge of the criminal justice system and current research trends in the field of community corrections to work within the Court, victim advocacy, and community corrections field effectively.
• Ability to appropriately receive and follow supervisory feedback, coaching, and direction.
• Demonstrate resilience and flexibility in a high-paced, dynamic work environment.
• Proficiency in operating a personal computer and using, or being able to learn, Microsoft Office products such as Word, Outlook, and Excel, and the Court’s case-management software.
• Pleasant personality, ability to deal with potentially difficult people, ability to interact and maintain effective working relationships with judges, employees, attorneys, litigants, law-enforcement officers, and others conducting business with the Court.
• Ability to work effectively in a team environment.
• Demonstrated dependability, punctuality, and excellent attendance record.
• Skilled in the art of interviewing and assessment
• Ability to type with speed and accuracy.
• Ability to work independently and as a member of a professional team.
• Highly organized, detail-oriented, and able to function in a high-volume, high-stress environment.
• Possess or obtain notary public certification
• Possess leadership and personality traits including patience, objectivity, maturity, effectiveness under stress, initiative, adaptability, and sound judgment.
• Willingness to become familiar with the Court’s community resources.
• Maintain a valid Ohio driver's license.

PREFERRED QUALIFICATIONS

• At least seven (7) years of experience working within the victim services field or another related field.
• At least five (5) years of experience as a supervisor or demonstrated leadership position within a victim services or related field. 
• Certification as a Victim Advocate through the National Organization for Victim Assisting or other related professional organization.
• An understanding of legal terminology, legal procedures, and the criminal justice system; previous relevant experience in the justice system or with a victim advocacy group or agency

BENEFITS
The Franklin County Municipal Court offers an excellent benefits package that includes medical, prescription, vision, dental, and life insurance; short-term disability; generous vacation, sick and personal leave; 11 paid holidays; longevity service payments; sick-leave reciprocity; employee assistance and deferred-compensation programs; tuition reimbursement; and credit-union membership.
 
Court employees are members of the Ohio Public Employees Retirement System which provides retirement, disability, and survivor benefits for public employees. The Court pays the required employer’s share of 14 percent of the employee’s salary. Court employees do not have Social Security taxes withheld from their paychecks because they are members of OPERS.
 
COURT EXPECTATIONS OF EMPLOYEE
The Court expects employees will adhere to all court policies, guidelines, practices, and procedures; act as role models both inside and outside the Court; perform duties as workload necessitates in a timely, accurate, and thorough manner; be conscientious about meeting department productivity standards; and communicate regularly with supervisors about department issues.
 
AT-WILL AND EQUAL-OPPORTUNITY EMPLOYER
Employees of the Court are at-will employees and serve at the pleasure of the Court; they are not in the classified civil service system and are not members of bargaining units.  The Court is an equal opportunity employer and does not discriminate based on age, gender, religion, race, color, national origin, ancestry, sexual orientation, disability, military status, or genetic information.