Sr Oracle Financial Application Analyst

Florida, USA ● Lake Mary, FL 32746, USA ● Pennsylvania, USA ● Pittsburgh, PA, USA Req #9079
Monday, January 29, 2024

CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.

Position Summary:

At CardWorks, our mission is to provide customized and compliant servicing and asset management to our clients to produce their desired end-customer experience.  The Sr. Oracle Financials Cloud Analyst, makes this possible by working with key stakeholders, including Finance/Accounting, Human Resources, Technology teams and third-party providers to develop and administer solutions in CardWorks’ Oracle Financials SaaS application. 

As part of the Digital Technology and Data team, this role will lead and manage the functional support and configuration of the company’s Oracle Financials Cloud SaaS (ERP) application and relevant modules.  This position is responsible for managing application functionality and will troubleshoot functional issues, deploy new application functionality, improve business processes, expand use of automation, and develop procedures and training.  This role is also responsible for working with third-party vendors and ensuring that all risk and compliance processes and controls are followed for SOX, SOC1, SOC2 and yearly financial auditing.    


Essential Functions:

  • Ensure Oracle Financials Cloud (ERP) functionality meets stakeholder requirements and needs
  • Troubleshoot end-user functional issues in supported modules with an expert-level understanding of module and solution interdependencies
  • Configure the application to support new and evolving business needs and requirements by mapping the current state to target state in a team environment involving cross-functional groups
  • Work with key stakeholders to evaluate, develop, setup, test and implement new functionality, modules processes and procedures
  • Identify process improvement and automation opportunities and recommend enhancements to existing automation, integration solutions and new functionalities
  • Develop expert-level understanding of inter and intra-application dependencies
  • Drive innovation and digital transformation within and around the application set using new technologies such as Machine Learning and Artificial Intelligence
  • Steer requirements gathering with stakeholders and work with other developers and application analysts to engineer solutions
  • Ensure audit procedures and controls are followed and recommend improvements to the audit control environment
  • Ensure corporate ITIL standards are followed
  • Analyze quarterly updates identifying new enhancements with high potential for business process improvement
  • Test new releases
  • Design and build custom reports using standard application functionality
  • Administer system access
  • Improve user adoption through training and mentoring
  • Stay current on application changes
  • Recommend and develop procedures and policies supporting the applications

Education and Experience:

  • Bachelor's Degree in Computer Science, Finance/Accounting, Business Management, Information Services, or related field required
  • Over seven (7) years deploying and supporting Oracle ERP solutions with at least five (5) years within Oracle Financials Cloud (SaaS) application (module experience includes but is not limited to: Payables, Expenses, General Ledger, Fixed Assets, Receivables, Procurement, Global Intercompany, Lease Accounting)
  • Extensive experience with Accounting principles, processes and closing procedures (month and year-end) - working in or directly with Accounting and Finance departments
  • Demonstrated experience implementing Self-Service Procurement and Purchasing in Oracle Financials Cloud
  • Proficiency building reports using Oracle Transactional Business Intelligence (OTBI), Financial Reporting Studio and SmartView
  • Experience in EPM Planning and Budgeting, Financial Consolidation or Account Reconciliation services is a plus
  • Certifications in Oracle ERP Cloud or Fusion Financials preferred but not required

Summary of Qualifications:

  • Demonstrable experience identifying improvement opportunities and taking initiative to design solutions for consideration and adoption
  • An adaptive learner
  • Expert level understanding of cross-functional domain interdependencies (Finance, Accounting, Procurement, Payroll and Human Resources)
  • Proven ability to troubleshoot complex financial, technology and process issues, determine root cause and develop remediation plans
  • Strong understanding of ITIL service delivery model and familiarity with general incident and change management procedures and activities
  • Strong project and time management skills
  • Aptitude for improving system governance and functionality
  • Strong work ethic and ability to work in a team environment and in an individual contributor role depending upon the organizational needs  
  • Excellent written and verbal communication skills required   
  • Effective planning, organizational, follow-up and problem-solving skills needed
  • Leads & demonstrates CardWorks core values  
  • Strives to gain knowledge of the company and business operations  
  • Foster company success through a professional appearance, being courteous to internal customers and associates, having a positive attitude, and being a team player  


We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location. Our benefits offerings include medical, dental, vision, life insurance, 401(k) plan with company match, paid vacation time, sick time, as well as other benefits and programs to meet the needs of our employees. Further details will be shared during the interview or offer process, as appropriate and applicable.

We are an equal opportunity employer, and we evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status or any other legally protected characteristic.  We will conduct a thorough background check for all hires in compliance with applicable law which includes (but may not be limited to) a review of factors including the applicant’s personal credit history, drug testing, and employment/personal references. 

Other details

  • Pay Type Salary
Location on Google Maps
  • Florida, USA
  • Lake Mary, FL 32746, USA
  • Pennsylvania, USA
  • Pittsburgh, PA, USA