Staffing Coordinator- PST

The Staffing Coordinator provides the highest caliber of customer service to our Field Staff and to our client facilities.

ESSENTIAL FUNCTIONS

• Provide first level support to both field staff and facility customers
• Operate efficiently and effectively with a sense of urgency to carry out tasks; on an individual and in a team setting
• Partner with clients to determine staffing requirements
• Offer assignments at client facilities to qualified field staff
• Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools
• Manage open orders and fill open shifts with qualified field staff
• Communicate all updates in a timely manner to both field staff and facility customers
• Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary
• Develop and foster excellent relationships between clients and field personnel.
• Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company’s reputation by demonstrating standards of excellence.
• Perform all other duties as assigned by management.

QUALIFICATIONS

• 1-2 years’ experience, preferable in the staffing industry
• Proficient with Microsoft Outlook. Database and/or automated program experience a plus
• Previous healthcare and/or call center experience preferred

Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.





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