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Recruitment (WSG) - Recruiter I

Worcester, MA, USA Req #4208
Monday, February 12, 2024
Cross Country is looking for top talent to join our team!  Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization’s overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the ‘Top Places to Work’ by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.



The Recruiter I recruit for Home Healthcare Workers (HCW) to fill client orders. The successful associate will support an active pool of HCWs who can be matched to client needs.



  1. Implement independent recruiting strategies to recruit, screen (interview) and evaluate HCWs based on the clients’
  2. individual specific needs. 
  3. Responsible for cultivating a network of potential HCWs.  Meet company-based goals by maintaining and increasing candidate pool.
  4. Hand pick HCW candidates and present to hiring managers based on skill level and background knowledge of client. 
  5. Ensure HCW candidate files adhere to both the business and facility credentialing requirements.
  6. Manage HCW relationship during term of contract.
  7. Develop strategies to pursue new avenues for recruiting candidates; utilize a variety of tools (i.e., email campaigns, social media) to establish relationships and expand candidates.
  8. Convert candidates to working HCWs by working closely with internal onboarding departments.
  9. Ensure candidate concerns are resolved in a timely manner.
  10. Maintain database with accurate candidate contact information, qualifications and selling points; ensure all communication with candidate is documented.
  11. Attend trade shows, conventions, job and career fairs, workshops and other company/client-sponsored events as necessary.
  12. Complete weekly recruitment reports and special recruiting projects as needed.
  13. Meet weekly productivity metrics/goals.
  14. All other duties as assigned.



  1. Minimum 6 months experience in healthcare or light industrial recruiting
  2. Bilingual in Mandarin or Cantonese is required
  3. Basic knowledge of Recruiting and Employment regulations, policies, and practice (i.e., pay, interview, onboarding, etc.)
  4. Must be proficient in MS Office, comfortable with utilizing company database Some knowledge of Indeed, LinkedIn and social media recruitment sources.
  5. Good oral & written communication skills & customer service focus.
  6. Ability to maintain positive client & candidate relationships.
  7. Ability to rapidly learn and perform new tasks
  8. Detail oriented & ability to multi-task in a fast-paced environment.
  9. Ability to adapt to changing environment & strong problem-solving skills.


Education: High school diploma or equivalent required. Bachelor’s degree preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.




Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.
Cross Country is an EEO employer - M/F/Veteran/Disability.

#IND_01 #IND_02 

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Hourly
  • Min Hiring Rate $23.00
  • Max Hiring Rate $25.00
Location on Google Maps
  • Worcester, MA, USA