Case Manager, Connect to Care, NYP

601 W 168th St, New York, NY 10032, USA Req #2181
Tuesday, November 7, 2023

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care NYP provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.


  • Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
  • Conduct psychosocial evaluations
  • Connect clients to psychiatric services
  • Connect clients to medical treatment and substance use treatment facilities when applicable
  • Obtain identification, public benefits, and other applicable income sources for clients
  • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
  • Prepare all documentation for housing applications
  • Assist and counsel clients in the process of obtaining permanent housing
  • Maintain record keeping in compliance with agency standards as well as those of City and State agencies
  • Intervene in crisis situations
  • Escort clients to appointments when needed
  • Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
  • Performs other related duties as assigned


  • Bachelor’s Degree or equivalent work experience
  • Two years of experience working with homeless adults and substance abuse issues preferred
  • Experience with harm reduction and motivational interviewing techniques strongly preferred
  • Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred
  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
  • Excellent writing and communication skills
  • Bilingual Spanish/English is preferred

Compensation: $24.73 - $24.73 / Per Hour
Compensation: $45,008.60 - $45,008.60 / Per Annum 

As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.


Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.73
  • Max Hiring Rate $24.73
Location on Google Maps
  • 601 W 168th St, New York, NY 10032, USA