Case Manager, Outreach
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Clinical Coordinator, the Case Manager, Outreach will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.
This position has a 35-hour work week.
- Provide direct services to a caseload of approximately 25 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
- Conduct psychosocial evaluations
- Connect clients to psychiatric services
- Connect clients to medical treatment and substance use treatment facilities when applicable
- Obtain identification, public benefits, and other applicable income sources for clients
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
- Prepare all documentation for housing applications
- Assist and counsel clients in the process of obtaining permanent housing
- Maintain record keeping in compliance with agency standards as well as those of City and State agencies
- Intervene in crisis situations
- Escort clients to appointments when needed
- Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
- Performs other related duties as assigned
- Bachelor’s Degree or equivalent work experience
- Two years of experience working with homeless adults and substance abuse issues preferred
- Experience with harm reduction and motivational interviewing techniques strongly preferred
- Required: Valid NY driver’s license with a driving record in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment
- Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
- Excellent writing and communication skills
- Bilingual Spanish/English is preferred
Consistent with NYC’s mandate, all Breaking Ground employees, interns, volunteers and subcontractors are required to be in receipt of an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment. Individuals that have a medical consideration or sincerely held religious beliefs or practices that could prevent them from complying with the Vaccine Mandate may request a reasonable accommodation.
- Pay Type Hourly
- PENN 1, 1 Pennsylvania Plaza, New York, NY 10119, USA