Case Manager, Connect to Care PFNYC

1230 6th Ave, New York, NY 10020, USA Req #2119
Thursday, September 28, 2023
ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care PFNYC provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.  

This position's schedule is 7:00am-3:00pm and has a 35-hour work week.


  • Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals 
  • Conduct psychosocial evaluations  
  • Connect clients to psychiatric services  
  • Connect clients to medical treatment and substance use treatment facilities when applicable  
  • Obtain identification, public benefits, and other applicable income sources for clients  
  • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans  
  • Prepare all documentation for housing applications 
  • Assist and counsel clients in the process of obtaining permanent housing  
  • Maintain record keeping in compliance with agency standards as well as those of City and State agencies  
  • Intervene in crisis situations  
  • Escort clients to appointments when needed  
  • Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
  • Performs other related duties as assigned 

  • Bachelor’s Degree or equivalent work experience 
  • Two years of experience working with homeless adults and substance abuse issues preferred  
  • Experience with harm reduction and motivational interviewing techniques strongly preferred 
  • Preferred: Valid NY driver’s license with a driving record in good standingIf hired as a driver, maintaining a good driving record (as defined by the organization) is a condition of employment 
  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs 
  • Excellent writing and communication skills 
  • Bilingual Spanish/English is preferred  
Compensation: $24.73 - $24.73 / Per Hour
Compensation: $45,008.60 - $45,008.60 / Per Annum 

As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.73
  • Max Hiring Rate $24.73
Location on Google Maps
  • 1230 6th Ave, New York, NY 10020, USA