Furniture Coordinator Assistant

Furniture Coordinator Assistant

What We Need

CORPAY is currently looking to hire a Furniture Coordinator Assistant within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will be responsible for working seamlessly on a team and as an individual, to maintain the Furniture Book daily and to ensure all activities are completed to the satisfaction of the ALE customer. You will report directly to the Furniture Supervisor and collaborate regularly with vendors.

Role Responsibilities

In this role, you will be responsible for working seamlessly on a team and as an individual, to maintain and track all scheduled furniture activities and to ensure they are completed to the satisfaction of the customer.

• Maintaining and building relationships with furniture vendors in conjunction with the Furniture Supervisor leading to the development of new and improved business procedures.
• Ensuring the proper coordination and communication with other ALE team members who provide the policyholder with services.
• Ordering all furniture, appliances, and house wares once order is received from RS.
• Following up on all orders to confirm they are scheduled with the vendor, notify RS and A/NAM of delivery date.
• Reviewing leases for correct billing prices, delivery fees, and items to be delivered resulting in the entry of FINAL pricing into ACT the day before delivery.
• Checking each pre-app to make sure no additional items need to be quoted.
• Updating the database regularly with all incoming initial quotes needed on new claims and tasking Coordinators on flies with special circumstances.
• Assisting the Furniture Assistant Team when needed.
• Making the daily Book in ACT and updating it as needed.
• Resolving any problems with the vendor and insured. 
• Maintaining ACT notes to include all furniture issues.
• Assisting with answering all incoming phone calls for the Furniture Department.
• Troubleshooting any issues that arise regarding quality, conditions of delivery and pickups or any other hurdles on behalf of customers with furniture companies and their drivers.
• Submitting and arranging transportation requests to the customer and furniture vendor and track responses promptly.
• Monitoring and managing multiple files with different, and sometimes conflicting, events happening at the same time in a fast-paced environment.
• Utilizing excellent communication and coordination skills to collaborate with others including escalation to the Furniture Supervisor as needed.
• Supplying exceptional notetaking and organizational skills to keep track of daily schedules, routes and issues as they occur. 
• Maintaining ACT Placement Database.
• Other duties as assigned.

Required Skills/Abilities:

• Proficient in Microsoft Office Products.
• ACT database experience a plus.
• Excellent interpersonal communication skills
• High level of professionalism
• Ability to multitask is a must
• Must be available to work some holidays and weekends
• Attention to detail and accuracy are critical skills for this position.

Education and Experience:

• College education preferred.
• Preferred one year of customer service/hospitality experience in a fast-paced environment.

Physical Requirements:

• Ability to concentrate and multi-task in a fast-paced environment.
• Prolonged periods of sitting at a desk, talking on the phone, and working on a computer.

Benefits & Perks

• Medical, Dental & Vision benefits available the 1^st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

#LI-KW2 #Hybrid #INDSS

About the Company:

FLEETCOR Technologies, Inc. (“FLEETCOR”) is a leading global provider of business payment solutions. We help companies of all sizes control, simplify and secure payment of various domestic and cross-border payables using specialized payment products. We serve businesses, partners, merchants, consumers and payment networks in North America, Latin America, Europe, and Asia Pacific.

• $2.8B Annual Revenue

• 800,000 Directly Served Business Clients

• 9,700+ Employees

(as of December 31, 2021)

Our payment solutions provide our customers with a payment method designed to be superior to and more robust and effective than what they use currently, whether they use a competitor’s product or another alternative method such as cash or check. We group our payment solutions into five primary categories: Fuel, Lodging, Tolls, Corporate Payments and Gift. Each category is unique in its focus, customer base and target markets, but they also share a number of characteristics:  customers are primarily businesses, have recurring revenue models, have specialized networks which create barriers to entry, have high margins, and have similar selling systems.

FLEETCOR enjoys global recognition including:

• Forbes Global Growth Champion – FLEETCOR is one of the 250 fastest growing companies in the world as determined by Forbes and Statista 

• Forbes World’s Most Innovative Companies – FLEETCOR has made this prestigious list of leading innovative companies 4 years in a row!

• Fortune 1000 Company – FLEETCOR was one of the largest movers in the new rankings of the largest companies in America, ranking  #872

• S&P 500 – In 2018, FLEETCOR joined the S&P stock index comprised of the 500 leading US stocks

Our Mission

Create better ways for businesses and their partners to pay their expenses
 

Our Strategy

FLEETCOR will continue double-digit revenue growth by executing on four growth planks:

• Sell More New Clients. FLEETCOR will continue growing sales by investing more in proven sales channels and bringing more prospects into the funnel.

• Increase Revenue per Client. FLEETCOR will continue increasing its share of customer wallets through network expansion and cross-sell of add-on solutions.

Together we can foster true belonging. We know different ideas, perspectives and backgrounds lead to better innovation and results. We are therefore committed to building and nurturing a culture of diversity, inclusion, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;

• Empowering our people to share their experiences and ideas through open forums and individual conversations; and

• Valuing each person’s unique perspectives and individual contributions.

Embracing diversity enables our people to “make the difference” at FLEETCOR.
 

Our Values

FLEETCOR’s culture reflects our history of fast growth and our continued drive for results. Our entrepreneurial spirit remains strong across our global workforce, and we reinforce these principles in our five core values:

• Innovation: Figure out a better way
• Execution: Get it done quickly
• Integrity: Do the right thing
• People: We make the difference
• Collaboration: Accomplish more together

These values guide all of our employees and are infused in all aspects of our Company.  We are, as a team, united through these shared values and our mission to provide “a better way to pay.”

Our values foster an inclusive culture through the expectation that all employees will treat each other with respect and appreciate the diversity of identities, thoughts, backgrounds and styles. Our commitment to fostering an inclusive culture has never been more essential than in this moment of national reflection. We must always celebrate the diversity of our company and our communities.

We strongly believe that the quality and diversity of our workforce provide FLEETCOR with a competitive advantage, and that our problem-solving and solution-building efforts are greatly enhanced when we harness the collective thinking of a diverse group of people with unique experiences and perspectives.

Equal Opportunity/Affirmative Action Employer:

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.