The Frankenmuth Insurance Company logo: Circular emblem with bold

Compliance and Product Specialist

Virtual Req #100
Tuesday, January 23, 2024

Summary:  Under moderate supervision and following standard procedures with some independent judgment supports the company’s mission of maintaining regulatory compliance by acting as the regulatory liaison for internal stakeholders and external partners, and is responsible for personal lines and commercial lines filings of the company’s rates, rules and forms with state departments of insurance, by performing the following duties:


Essential Duties and Responsibilities:


  1. Acts as regulatory liaison for internal stakeholders, including management, and external partners, including:
    1. Offers guidance and technical knowledge using analytical skills to influence decisions made due to changes in the regulatory environment
    2. Identifies and evaluates alternatives to achieve and maintain compliance while meeting business goals and objectives
    3. Assists with management of market conduct exams and other audit activities
    4. Builds and maintains solid relationships with stakeholders, management, external partners and state regulators


  1. Promotes compliance with federal and state insurance statutes and regulations, including:
    1. Researches state specific filing requirements relating to insurance product initiatives
    2. Conducts research and evaluates state and federal regulatory developments to maintain a continuous course of compliance and identify and analyze compliance exposure and trends
    3. Monitors and reviews industry bulletins, ISO Circulars, NCCI Circulars, Independent Bureau Circulars, AAIS Bulletins, and trade publications. 
    4. Monitors and advises key stakeholders of new updates to Statutory Requirements for cancellations and non-renewals.
    5. Performs audits to ensure systems are generating the state insurance regulators approved products


  1. Manages Financial and Statistical Data Call Reporting, including:
    1. Prepares and submits routine financial data calls, statistical data calls, and regulatory calls/surveys on a timely basis
    2. Maintains a detailed inventory of compulsory financial and statistical data calls and regulatory surveys.
    3. Assists with defining appropriate action for new reporting tasks.
    4. Collaborates with internal and external stakeholders to ensure effective reporting processes.


  1. Monitors geographic expansion and diversification, including:
    1. Maintains Certificate of Authority (COA) documentation. 
    2. Identifies licensing and financial reporting requirements. 
    3. Prepares and submits Uniform Certificate of Authority Application (UCAA) filings and amendments.
    4. Prepares and submits Articles of Incorporation and By-Laws filings and amendments


  1. Participates in product development, including:
    1. Ensures all new or amended rates, rules and forms comply with jurisdictional requirements
    2. Maintains a basic understanding of ISO, NCCI, and AAIS coverage forms, rules and rating plans,
    3. Maintains policy form number assignment records by line of business and assigns new numbers as new forms or products are created
    4. Assists in making necessary changes to filed products, systems or processes due to industry bulletins, ISO Circulars, NCCI Circulars, Independent Bureau Circulars, AAIS Bulletins, and trade publications. 
    5. Assists in development and presentation of rules, rates and forms


  1. Prepares and submits both proprietary and rating organizations filings to state insurance regulators to implement rate, rule and policy form revisions, including:
    1. Monitors the availability of rates, rules and forms by underwriting company and jurisdiction
    2. Coordinates activities and ensures timely submission of state or bureau loss costs, rule and form adoptions
    3. Creates memos and exhibits necessary for the submission of state filings.
    4. Coordinates and/or participates in meetings to review filing recommendations and status
    5. Works with stakeholders to develop responses to state regulators objections
    6. Uses submission portals: System for Electronic Rates & Forms Filing (SERFF) and Florida Insurance Regulation Filing System (IFRS).
    7. Maintains accurate and timely filing history
    8. Implements changes in rating manual pages and posting to Company intranet


  1. Serves as a contributing member of project teams:
    1. Manages a limited number of regulatory/statute driven projects, using project management standards
    2. Coordinates and collaborates work efforts with key stakeholders, including IT, actuary, underwriting, product, and departments of insurance.
    3. Maintains effective communication throughout project life cycle while developing and presenting information to key stakeholders.
    4. May create business requirements

  2. Performs other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Bachelor’s degree (B.A.) from four-year college or university and two to four years of related experience and/or training; or equivalent combination of education and experience

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Other details

  • Pay Type Salary
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