Quality Assurance Technician - Onsite

FreshRealm - CONNECTING THROUGH MEALS

Starting pay for this job is $22.00/hour

At FreshRealm we aspire to be THE fresh meal company. Fresh meals are our focus, and we are passionate about revolutionizing this rapidly growing category. 

FreshRealm develops, sources, commercializes and assembles fresh meals. Fresh meals, including meal kits, ready-to-eat, and ready-to-cook offerings are 100% our focus. We partner with leading Grocery, Convenience, and Omnichannel retailers to deliver the very best meals to their customers. Our success is measured by the success of our retail partners. Service, quality, and consistency are our obsession, and we take pride in every meal that our customers place on their shelves.

At FreshRealm meals are more than a source of nutrition, they are our passion. Meals are the heart of a timeless ritual of sitting down to connect with family, friends, and ourselves. We are proud to play a small part in the ritual of “connecting through meals”.

If you are a leader looking to build the future of fresh meals,  you are growth-minded and thrive in an entrepreneurial environment, or you are excited to work with the country’s largest retailers, go to market with the best in product quality, and work with industry leaders that care for each other and their communities, FreshRealm is the perfect fit for you. 

OVERVIEW

We’re looking for Quality Assurance Associates in our Fulfillment Center to inspect and ensure that all ingredients and all items in boxes meet required quality standards. The Quality Assurance Associate will assist with Gold Standard and table set up and audit tables and bins on a continuous basis (at least once an hour). Document all audits in Quality Tool Suite, and notify the team of any issues. Attend monthly refresher training with the team and speak with Quality during start up communications. Must have a passion for providing quality customer service and a desire to be a part of a team and a company vision of better living through better food!

MAJOR DUTIES AND RESPONSIBILITIES

• Help maintain compliance with FDA regulations, SQF (Safe Quality Food) standards
• To be able to escalate any internal non conformances
• To provide weekly line layout preparation support 
• GMP compliance on site 
• Incoming and outbound quality checks  using tools such as thermometer, pH meter, food scales, vernier caliper
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs like google drive , ERP system 
• Record and verify BBD/ lot# on daily basis to maintain traceability 
• Communicate with teams on site and off site cross functionally to ensure smooth flow of operations 
• Conduct swabs and send them for testing
• Provide guidance to employees by coordinating work and resolving problems
• Maintain accurate and detailed records of quality assurance activities, inspection findings, corrective actions, and other relevant data. Prepare reports and summaries as needed for management review.

QUALIFICATIONS FOR THE JOB

Skills and Requirements

• 1-2 years experience in a food production or warehouse environment
• Clear and concise communicator, verbal and written
• Ability to work calmly and effectively under pressure
• Ability to work in fast-paced, deadline-oriented environment
• You'll need to read and understand English to ensure your safety and the safety of those working around you. Bilingual applicants are encouraged to apply.
• Be at least 18 years-old
• Be available to work overtime, weekends and holidays, as required
• Successfully pass the drug and background screening following your conditional job offer
• Be eligible to work in the U.S.
• Be willing  to work in multiple roles throughout the Fulfillment Center
• Provide accurate and truthful information (falsification on application will disqualify candidacy)
• Bachelors in food science or related field preferred

Able to perform the essential functions of the position with or without reasonable accommodation, including:

• Working in a refrigerated warehouse environment in temperatures and at times in freezing temperatures 
• Understanding and adhering to all safety standards and requirements
• Must be able to bend and lift, up to 49 pounds repetitively
• Must be able to stand and/or sit for extended periods of time
• Must be able to push, pull, squat, bend, and reach above and below shoulders. Repetitive use of hands.
• Must be willing to follow all safety, GMP and SQF policies procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor

What We Offer

• Comprehensive benefits package for full-time employees including medical, dental, vision, pet insurance and legal insurance
• 401(k) with company match that is immediately vested
• Life and ADD insurance
• Opportunities for career growth with a dynamic company that is changing the landscape of fresh meals.
• Unlimited paid time off 

Our Values at Work

We believe that ACTIONS speak louder than words and our company values align to those ACTIONS.

In Our Daily Work, This Looks Like

• ACCOUNTABILITY: Set clear objectives and prioritize your tasks Hold yourself and your teams accountable for meeting deadlines Learn from your mistakes and use it as a learning opportunity to improve next time
• CHALLENGE WITH CURIOSITY: We challenge and engage with each other through curiosity and a drive to innovate and transform. This encourages us to learn from one another, be open-minded to other perspectives and possibilities, and continuously improve and problem-solve with intensity. We persevere through challenges, observe patterns, and pay attention to the details to make connections others may overlook, allowing us to exceed expectations.
• TRANSPARENCY & HONESTY: Maintain open and consistent communication. Admit mistakes and take ownership Document decisions to help avoid misunderstandings
• INNOVATION: Work with the end-user in mind and create solutions that will add value Question existing norms, assumptions, and best practices Experiment and take calculated, data-driven risks
• OBJECTIVITY: Utilize data and make data-driven decisions at every opportunity
• NIMBLENESS: Utilize time management to help stay focused and on task with urgency es and make adjustments accordingly Delegate and trust others to handle specific responsibilities with resources and support
• SUCCESS THROUGH OUR CUSTOMERS: Know your audience and the type of work they expect to receive as the end-result of a project, initiative, or task Seek feedback at different stages to ensure you’re on the right track Foster collaboration among cross-functional teams to ensure you’re providing the best experience and service to our consumers

#LI - Onsite