GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise.
• Work closely with their assigned Accounts. This could include, but is not limited to, submitting requests to open/close locations, gather missed stop data, tracking and reporting Cash Vault Data, etc.• Reports- proactively uncover service issues and push to the branches to gain commitment. Also, provide reports with updates to the clients.• Tickets- reactively address client issues by pushing them to the branches and following up until resolved.• Participate on Daily, Weekly, or Monthly review calls.• Prepare Quarterly Business Review (QBR) presentations.
• Create and enforce plans that will help meet the needs of customers• Build long-term relationships with clients and customers• Work quickly to address and resolve customer issues• Notify the sales team of new sales and cross-selling opportunities• Encourage high-sales and good customer service practices• Help promote and maintain a positive company image
• Intuitive to customers’ needs• Strong communication (Oral & Written) and interpersonal skills and the ability to build and maintain relationships• A background in customer service is a plus• Strategic thinker and ability to analyze and solve problems quickly• Ability to work well with others and lead a team• Knowledge of math and numbers• Attentive to detail and well organized• Must be self-motivated, flexible, and able to manage several jobs at one time• A background in Cash Vault Services (CVS) or related experience is a plus
GardaWorld is an equal opportunity employer and drug free workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
- Pay Type Salary
- Boca Raton, FL, 2000 NW Corporate Blvd, Boca Raton, Florida, United States of America