Entry Level Account Manager- Chicago/Oak Lawn/Orland Park, IL

Chicago, IL, USA ● Oak Lawn, IL 60453, USA ● Orland Park, IL, USA Req #198
Wednesday, February 28, 2024

Job Summary: Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.


MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).


MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.  


Essential Functions: 

  • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
  • Establish positive long-term client relations
  • Educate and train clients, research problems and coordinate solutions between the laboratory and client
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
  • Maintain knowledge of competitors and their presence in assigned territory


Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required 

  • 1-3 years of successful customer service experience.
  • Well-developed multi-tasking, organizational skills, and detail orientation are key to success 
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decision-making ability
  • Computer proficiency in MS Office, Excel, e-mail and internet functions
  • Knowledge of laboratory testing and competing products. 
  • Must be able to travel within the coverage area and occasionally nationwide


Physical Demands: Physical, Mental and Workplace Environment Conditions

  • Use hands to handle, control, or feel objects, tools, or controls
  • Ability to sit, stand and walk
  • Ability to drive motor vehicle


Workplace Conditions: Workplace Environment Conditions

  • Requires frequent traveling by motor vehicle 
  • May be exposed to various workplace environments when meeting with customers


Education and Certifications: 

  • Medical Assistant certification or Associate Degree, BA/BS preferred. 


Visit us at https://www.mdlab.com/


Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.

Other details

  • Pay Type Salary
Location on Google Maps
  • Chicago, IL, USA
  • Oak Lawn, IL 60453, USA
  • Orland Park, IL, USA