E-Commerce Associate

2675 Brice Rd, Reynoldsburg, OH 43068, USA Req #2495
Monday, February 5, 2024

Goodwill's Mission:  Transforming the lives of the individuals with disabilities and other barriers through pathways to independence and the power of work.


Handle, sort, process, file, and store merchandise so that it can be effectively and efficiently sold online. 

Essential Job Functions

  • •Load and unload incoming merchandise such as books and auction items.
  • •Use a computer to scan items to check for feasibility for online sales.
  • •Post or assist with posting items for sale online.
  • •File posted items in holding area.
  • •Pull, package, and ship merchandise that has been sold online.
  • •Act as keyholder for eCommerce product storage area.
  • •In absence of eCommerce Manager, lead eCommerce Associates in daily operating functions.

Ancillary Job Functions

  • •Transport books and auction items to and from warehouse and storage area.
  • •Set up pallets, boxes, and totes for shipment of books and other items to stores.
  • •Maintain a clean, organized, and safe work area.
  • •Adhere to safe work practices and report any unsafe conditions or actions.
  • •Perform other related duties as assigned.

Education and Experience – An equivalent combination of education, training and experience will be considered.

  • •High school or equivalent education.
  • •One year or less of related experience required; retail experience helpful.

Knowledge, Skills, and Abilities which may be representative, but not all-inclusive of those commonly associated with this position.

  • •Must possess strong interpersonal skills in dealing with customers and employees.
  • •Must possess strong leadership skills to effectively lead eCommerce Associates as needed.
  • •Ability to operate a computer to scan, post, and ship merchandise.
  • •Ability to physically sort and transport material from one work area to another.
  • •Clear verbal communication skills and ability to give and follow written and oral instructions.
  • •Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
  • •Ability to work independently and make responsible decisions.
  • •Ability to use good judgment and think quickly and rationally in difficult or stressful situations.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

  • •General office and warehouse conditions.  Exposed to moderate noise levels.

Physical Abilities that are commonly associated with the performance of the functions of this job.  The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • •Must be able to stand, walk, bend, push, reach, and do repetitive motion for extended periods of time.
  • •Regularly lift and carry up to 30 pounds; heavier lifting occasionally needed.
  • •Regularly lift heavy containers using both electric and manual pallet jacks.
  • •Regularly transport carts of books and other merchandise.
  • •Regular attendance is a necessary and essential function.

At Goodwill, we'll help you reach your potential while you help others reach theirs. Want to enjoy coming to work? So do we!   
Our full-time benefits include:

  • Promotion and Growth Opportunities 
  • Company paid life and long-term disability insurance
  • Health, Dental and Vision insurance the 1st of the month after 30 days
  • Voluntary life, short-term disability, accident,  and critical illness
  • Paid time off
  • Retirement plan
  • Employee Discount at all Goodwill Columbus Stores

Goodwill Columbus is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

For more information, we invite you to visit our website at

  • Other details

    • Pay Type Hourly
    Location on Google Maps
    • 2675 Brice Rd, Reynoldsburg, OH 43068, USA