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Labeling Compliance Claims Specialist

Hoffmaster Group Inc., 2920 N. Main St, Oshkosh, Wisconsin, United States of America ● Hoffmaster Group Inc., 6602 E. 75th St, Indianapolis, Indiana, United States of America Req #105
Tuesday, July 18, 2023
Hoffmaster Group Inc, is an industry leader producing the most complete line of specialty disposable tabletop products for over 75 years. Hoffmaster competes in three distinct business segments – Foodservice, Consumer, and E-Commerce. Our products can be found in thousands of retailers, restaurants, hotels, and more. As a customer centric company, we strive to deliver innovative solutions to both our customers and the ultimate end users of our products. This Innovation is a key part of what we do here at Hoffmaster, and we continue to drive the industry forward by investing in our employees and state-of-the-art technology..
Primary Purpose of the Role

This position facilitates and coordinates in conjunction with the Quality SQF Practitioners auditing activities across the company, driven by customer requirements that facilities conform to various manufacturing and quality standards. The Labelling & Claims Specialist will act as a liaison between Marketing and Compliance to ensure all product and packaging labels, warnings, claims, products adhere to their specifications. They will serve as the subject matter expert surrounding product and pack regulatory requirements, labelling, warnings & safety, recyclability/compostability, and claims. They will also serve as the developer of Declarations of Conformity for products sold into the European market. They will also be required to provide quality assurance direction for Foreign Purchased Good Failures.

Essential Job Duties
  • Facilitate and participate in all compliance/certification SQF audits
  • Participate in CTPAT audit and serve as backup on the Compliance team for lead
  • Will work in conjunction with the Compliance Specialist to ensure that any failure is closed and all CAPA’s are logged. Required experience in previous role regarding quality assurance, regulatory, and labelling CAPAs.
  • Serve as subject matter expert on all product and pack labelling with experience in CPSC Fair Packaging & Labelling Act
  • Will guide design and graphics team on required warnings, labels, and packaging for all products
  • Will work with Compliance Testing Specialist to order testing for labels and packaging, as well as advising corrective actions for labels, warnings, and packaging failures
  • Experience with children’s products and toy regulations in the US, Canada, and EU/UK
  • Serve as subject matter expert on claims, international claims, as well as Green Claims
  • Guides marketing on leveraging defensible marketing claims regarding product and/or packaging claims used in all marketing materials including but not limited to packaging graphics, advertising, online, etc.
  • Manages, submits, and maintains all recycling labels and compostability certification requests, required tests
  • Anticipatory Issues manager for recyclability, compostability, extended producer responsibility regulations, standards, guidelines, and trends
  • Track, Manage, and work with Compliance Specialist to obtain test reports and obtain certifications from Authorized Representative and develops Declarations of Conformity
 Required Skills/Abilities 
  • Previous experience in regulatory affairs for the US/CA and EU/UK
  • Previous experience in state regulations
  • Previous experience in children’s products
  • Expertise in label development and warnings
  • Knows and understands good active listening skills and follow up skills.
  • Clear concise communication both verbally and in writing to all levels within the organization, with both internal and external customers.
  • Uses formal problem solving approaches, displays good judgment and professionalism.
  • Demonstrates good decisions making.
  • Ability to act independently and is self-directed.
  • Able to recognize waste and size up opportunities for improvement in a lean manufacturing environment.
  • Proficient with Microsoft Office Suite.
  • Experience in the paper or film converting or printing industry a plus.
  • Bachelor's degree required 
  • Minimum of 3 years of related experience, preferably in realted field with a strong commitment to quality 


Hoffmaster Group Inc.   

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At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Student loan and Tuition assistance, physical and mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more!

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Other details

  • Job Family Quality
  • Pay Type Salary
Location on Google Maps
  • Hoffmaster Group Inc., 2920 N. Main St, Oshkosh, Wisconsin, United States of America
  • Hoffmaster Group Inc., 6602 E. 75th St, Indianapolis, Indiana, United States of America