On-Call EMT

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
This is a union position.

Program participants are 18 and over adults who are under the influence of substances and need short term assistance and support. HR360 will be operating our SoMa RISE site in a manner that treats all participants with compassion dignity and respect; are staffed with EMTs, a wellness team including health workers, and safety monitors. The team works to engage participants in health resources, however great or small. The program will operate a 24-hour, welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction. Alongside providing a safe, comfortable space for clients, our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. Priority will be given to clients’ safety, and all staff will be trained in OD Prevention, Recognition, Response and Narcan Administration.

EMT’s in Harm Reduction Services provide direct care medical evaluation of client, including but not limited to vital signs and assessment of acute symptoms or emergency. EMT’s also engagement, support, and provide documentation as appropriate for participants in the HR360 SoMa RISE program. As a part of a collaborative team, along with health workers, safety navigators, and supervisors, EMTs will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. EMTs will model and demonstrate healthy COVID transmission prevention behaviors, wearing appropriate PPE and practicing physical distancing, while they observe and monitor participants, and support them in meeting their needs in accordance with the program. EMT’s may be required to complete minimal documentation, such as recording vital signs, and assist in connecting our participants to ongoing services and supports, and others as they arise. The EMT may be required to work nights and weekends.

The EMT may also be designated to fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings. 

Key Responsibilities

• Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles.
• Take participant vital signs as appropriate.
• Evaluate participants for any urgent medical needs and refer to supervisor or provider for higher level of medical care as needed.
• Under the supervision and support of the medical provider may triage clients based on urgent/emergency clinical assessment to higher level of medical care.
• Monitor SOMA RISE safety adherence and general well-being of all participants, and call 911 when needed.
• Monitor for and take the lead for any medical emergencies and call 911 when needed.
• Engage participants in compassionate ways to build motivation toward health initiatives in their own lives.
• Respond to participants’ needs, ensure that SOMA RISE protocols are being addressed, and, to respond to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan.
• Attend to SOMA RISE program milieu to help maintain safe space for participants.
• Provide health education and support in accordance with harm reduction principles.
• Work as active team member along with health workers, janitors, safety monitors, and supervisors to maintain safety, calm tone, and cleanliness of program.
• If necessary, to provide proactive ‘warm-handoff’ referral and linkages for participants to hospital care, substance use treatment, health, and social services.
• Chaperone “fresh air” breaks, “smoking Breaks”, on-site food delivery service, and other onsite services.
• May be required to work nights and weekends.

Education and Knowledge, Skills and Abilities
 
Education and Experience:

• Certified as an EMT with active current certification.
• Lived experience of homelessness, illicit drug, and alcohol use (preferred).
• Experience working with people who use drugs and people experiencing homelessness.
• Experience working successfully with issues of substance abuse, mental health, criminal background, systemic racism, poverty and other potential barriers to economic self-sufficiency.
• Proficiency with harm reduction, restorative justice and trauma-informed care.
• Bilingual in SF threshold languages (preferred).
• Overdose Prevention and Narcan Administ.