Compliance Coordinator

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview
 
HealthRIGHT 360 is a family of programs that provides compassionate care to people in need, by way of primary medical, mental health, and substance use disorder treatment and services. At HealthRIGHT 360, you'll work alongside like-minded colleagues who are passionate and committed to our work. Working at HealthRIGHT is a profound and meaningful experience and provides the opportunity to take part in supporting some of the most vulnerable communities in California and making a difference. Whether you work in our administrative departments or are a front line clinician, each position has a profound impact on our mission as whole- to help folks get better, do better, and be better. HealthRIGHT 360 is committed to fostering a diverse and equitable workforce and workplace through inclusive hiring practices, trainings, and staff led committee work. Our goal is that HealthRIGHT 360 is a safe and empowering place for all employees.

The Compliance Coordinator is the liaison between the Behavioral Health Program and the Compliance Department. The Compliance Coordinator is an integral partner to the behavioral healthcare team, helping to support the team to meet regulatory state/county and agency requirements. The Administrative Operations team at HealthRIGHT 360 follows a mission driven culture that is shaped by values of accountability, clear and honest communication, professionalism, work ethic, innovation, humility, and community. 

Key Responsibilities

Key Leadership responsibilities:  

• Responsible for practicing the Department culture, values, and principles.
• Responsible for the integration of Behavioral Health Programs and Compliance department to ensure accuracy and efficiency.
• Meets regularly with Program Leadership (and other internal departments) to ensure their program is informed of new Compliance Procedures and Initiatives and offers appropriate trainings. 
• Represents HealthRIGHT 360 by attending external meetings and trainings, when assigned.

Key Chart Documentation and Audit Support:  

• Provides support and guidance to programs regarding applicable agency and funder requirements.
• Completes Internal Chart Audits and Reports and provides ongoing feedback to the programs concerning Medi-Cal documentation requirements.
• Completes Chart Compliance Reports and contributes to Compliance Department efforts to provide feedback. 
• Responsible for maintaining and updating internal tracking reports.
• Provides supports for internal and external program audits, and corrective action plans, when applicable.
• Provides support for pulling medical records for external Medical Record Requests.

Key Interdisciplinary Collaborations and Communications:

• Collaborates with the Billing and Electronic Health Record teams, as needed.
• Collaborates with the medical records team, as needed.
• Collaborates with other agency teams, as needed.

Key Administrative and Other responsibilities:    

• Maintains compliance with agency policies, procedures, and standards and provides support to programs.
• Arranges work schedule in accordance with agency needs and expectations.
• Attends internal and external meetings as assigned (which may result in traveling to various local Counties).
• In conjunction with clinical supervisors/directors, provides trainings to staff on documentation requirements, incident reporting process, HIPAA/42 CFR part 2, agency/program policies and procedures, grievance processes, and medical records process.
• Provides assistance with updating materials and running reports for the programs. 

Education and Knowledge, Skills and Abilities
 
Education and Experience Required:

• Bachelor’s Degree experience.
• Familiarity with DMC regulatory requirements.

Desired:

• Background in compliance or auditing.

Background Clearance Required:

• Must not be on active parole or probation.