Case Manager I

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.

Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals.  Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Overview

This is a union position.
 
Pasadena Outpatient Behavioral Health Services provides comprehensive mental health services for our community ages birth through older age. Our continuum of care ranges from prevention and early intervention to intensive outpatient services for those with more serious and chronic conditions, including Full-Service Partnership (FSP) services. Staff provide services at our Prototypes sites and in the community. These services can include individual and group services, medication support, case management, and coordination with
other healthcare services.

Case Manager I provides service to clients through coordinating care across the HealthRIGHT 360's continuum of care, and with collaborating human services providers, as well as collaborating with clients to complete intake documents, outcome measures, and benefit applications. The Case Manager I works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services may be provided in outpatient offices, residential treatment, or in the field, based on client and program needs.

Key Responsibilities

• Provides intake services to clients, including opening the treatment episode, communicating as needed with EHR and Billing teams,
  entering financial/benefit information, and collaborating with program supervisors.
• Supports the client in applying for Medi-Cal or transferring Medi-Cal to LA County when appropriate.
  
• Gathers information on client s healthcare providers and completes all releases of information.
  
• Coordinates communication and external service linkage in collaboration with program staff.
  
• Serves as point of contact for clients receiving medication-only or Wellness services and ensures client records are kept updated.
• Assist with front desk/receptionist coverage.

Education and Knowledge, Skills and Abilities
 
Education Requirements:

• High School diploma or equivalent.

Experience:

• Minimum of one year experience in the human service field and/or demonstrated expertise in areas such as chronic mental health
  issues, substance use, family treatment, and recovery.
• Knowledge of and experience with providing trauma informed services.
  

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.