Program Supervisor - Treasure Island Residential Step Down Program

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Job Overview
 
The Residential Step Down Program is located at Treasure Island neighborhood in San Francisco. It is a male and female transitional housing for individuals that have completed a minimum of 30 days residential substance use disorder treatment. The RSD promotes the wellness and recovery of individuals with substance use and related disorders. Residential step-down programs are sub-acute, short-term residential facilities that provide coaching and support in a 24-hour staffed, open home-like environment. RSD provides temporary, drug and alcohol-free environment to residents that are actively engaged in outpatient services for medically necessary SUD treatment provided to the client off-site. The goal is for the residents to find employment, housing and become self-sufficient while continuing to work on their recovery. 

The Overnight Program Supervisor is responsible for daily operations and direct management of the Residential Step Down staff. Through supervision and training, the Overnight Program Supervisor ensures care and safety is provided with cultural competency and process is functioning efficiently and in compliance with contracts and rules for the program. The Overnight supervisor is a representative of the management team and participates in management meetings as required by the program. 

Key Responsibilities

Supervisory Responsibilities:

• Ensues contract compliance, facility management and overall operations of Residential Step Down facility.
• Ensures bed capacity is maximized at all times.
• Coordinates with the intake/referral department to ensure smooth and effective admission processes for new clients and high utilization of the facility.
• Assists with crisis intervention and sees it through completion.
• Serves as the point person for intakes and referrals from internal and external sources.
• Provides immediate supervision and guidance to the staff of the program.
• Responsible for recruitment, hiring, direct supervision, and on-going training of all program staff.
• Ensures staff is familiar with program policies, procedures, and practices; Coordinates staff coverage, reviews and responds to vacation requests, and coordinates program services.

Facility Management Responsibilities:

• Responsible for all operational functions of Residential Step Down Program, including but not limited to maintenance, program supplies, meals, & medical needs of clients.
• Responsible for safety and security of the facility.

Administration and Compliance:

• In accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements, ensures that staff maintains accurate documentation on all clients.
• Perform regular audits to ensure contract compliance.
• Coordinates with staff to make necessary corrections on all Electronic Health Records (EMR) discrepancies within a timely manner.

Education and Knowledge, Skills and Abilities
 
Education Required:

• Alcohol and Drug Counseling Certification or Licensure(CADAAC, CAADE).
• At least 4 years experience in substance abuse prevention/treatment programs in a residential setting.
• 2 years experience in clinical and case management in a supervisory capacity.
• Valid CA Driver's License.
• First Aid Certified within 30 days of employment.
• CPR Certified within 30 days of employment.

Preferred:

• Bachelor's or Master's Degree from an accredited college in counseling, psychology, or social work.
• Licensed MFT or LCSW in the state of California.
• 4 years experience providing behavioral health services, preferably for A/PI community.
  

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.