On-Call Recovery Coach

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Job Overview
 
This is a union position.

We are looking to build our team of recovery coaches at our all-male, residential step down program in the Alamo Square neighborhood of San Francisco. 214 Haight St is a 64 bed male transitional housing for individuals that have completed at a minimum 30 days of residential substance use disorder treatment. We provide temporary housing to assist our clients in their next stage of sobriety. Ideal candidates should have great interpersonal skills to communicate effectively. We are looking for individuals to support our clients in finding permanent housing, employment, financial literacy, building support network, and collaborating with outpatient services staff. 

Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program specific requirements and case management, Recovery Coach assists clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment. Through effective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Recovery Coaches ensure that the facility environment is safe and welcoming.

Key Responsibilities

Individual Responsibilities: Provides direct services such as intakes, assessment, crisis intervention, and case management as needed. Responsible for retention and completion of clients, facilitates individual coaching sessions with each caseload client. Provides learning experience opportunities and offers support to assist clients in meeting their long-term recovery goals. Proactively links clients to both internal and external resources based on their recovery needs and follows up on the progress/status. Performs house runs to ensure and maintain accountability of all clients and the safety and security of the facility. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. The Recovery Coaches documents client updates and incidents in the facility log daily, performs CPR and First Aid as needed, and work weekends and holidays as needed.

Setting Responsibilities: Facilitates community meetings and ensures compliance with facility rules. Performs crisis intervention and communicates with team as unforeseen situations arise. The Recovery Coach will document all client updates and facility incidents daily in the facility log. Performs periodic house runs to ensure and maintain the safety and security of the facility. When assigned the DOT, documents, and accurately distributes client money, ensures client medications are securely stored and properly accounted for and holds facility keys and floater cellular phones. As needed, accompanies clients to offsite appointments related to their recovery. Attends all required trainings and meetings as assigned by facility manager. Plans and facilitates client celebrations and special events. Recovery Coaches must be available to work weekends and holidays as needed.

Documentation Responsibilities: collaborates with each client and other available internal and external resources to develop transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Properly documents all individual encounters and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.

And perform other duties as assigned. 

Education and Knowledge, Skills and Abilities
 
Education, Certification, and Experience Required:

• High School Diploma or equivalent.
• First Aid Certified within 30 days of employment.
• CPR Certified within 30 days of employment.
• Valid California Driver’s License and automobile insurance.
• Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Desired:

• Drug and Alcohol registration or certification recognized by Department of Health Care Services (DHCS).
• Bachelor’s degree in related field.

Background Clearance:

• Must not be on active parole or probation, clear with OIG database.
• Ability to obtain and maintain satisfactory background check.
• Ability to obtain live scan clearance.

Knowledge Desired:

• Knowledge of gender-responsive, trauma informed, and co-occurring treatment.
• Knowledge of Clinical documentation (treatment plans, progress notes, etc.).

Skills and Abilities Required:

• Strong computer skills, especially with Microsoft Office applications and internet applications.
• Ability to work within a frequent changing project scope while maintaining overall direction and structured priorities.
• Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
• Ability to communicate well at all levels of the organization.
• Excellent organizational skills and ability to multitask and juggle multiple priorities.
• Outstanding ability to follow-through with tasks. 
• Ability to show professionalism, punctuality, flexibility, and reliability.
• Action-oriented.
• Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
• Excellent verbal and written communication skills and interpersonal skills.
• Ability to handle sensitive information in a confidential manner.

Desired:

• Bilingual. 
  

We will consider for employment qualified applicants with arrest and conviction records.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.