Vice President of Practice Management - Tucson, AZ (Corporate-Bonita)

Looking to build a lasting career?  Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

• Top-level compensation packages
• Exceptional health, dental, and disability benefits
• Career and compensation advancement programs
• Student loan forgiveness programs
• 401k company match
• Bilingual pay differential
• Holiday, PTO and employer paid life insurance
• Clinical licensure supervision and reimbursement
• Evidence-based treatment approaches, training, and supervision
• One of the first fully vaccinated COVID-19 workplaces in Arizona

Intermountain Centers and its statewide affiliates, Community Partners Integrated Healthcare, Pinal Hispanic Council, Intermountain Health Center, Intermountain Foster Care, Behavioral Consultation Services and MHRI Housing are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

General Summary:  The Vice President of Practice Management will be responsible for overseeing the operations of Intermountain medical practices, ensuring the delivery of high-quality healthcare services, while also optimizing operational efficiency and financial performance.

JOB RESPONSIBILITIES:

• Supports and furthers the vision, mission, and goals of the organization.
• Develops departmental goals that are measurable and realistic ensuring all staff are educated and aware of the goals.  
• Develops reporting tools on progress of department goals.
• Work closely with senior and program leadership to align practice management strategies with overall organizational goals.
• Supports program leader overseeing day-to-day clinic operations, ensuring they operate smoothly and efficiently.
• Implement processes and systems to improve patient flow, reduce waiting times, no show rates, and enhance the overall patient experience.
• Engage with physicians, staff, patients, and external partners to gather insights and feedback. Foster strong relationships with healthcare providers, insurance companies, and other stakeholders.
• Works closely with VP of Clinical Integration, VP's of Clinical Operations, QM and CMO on population health management. 
• Works closely with CMO, Regional Psychiatric Directors, Member Services, Clinical Integration, and program staff to enhance patient satisfaction by improving the quality of patient services.
• Address patient complaints and feedback. Work with diverse team members to implement changes to improve the patient experience.
• Assist with development and on-going upkeep of grievance tracking data base system with key performance metrics. 
• Develops and manages medical budgets and implements strategies to improve revenue generation and profitability.
• Monitor financial performance and works with CMO making adjustments to operations and strategy as necessary.
• Optimizing ancillary staff duties to align their scope of work with industry standards. 
• Streamlining the use of ancillary/support staff for the clinicians to improve patient through put and billing opportunities for services provided.
• Manages medical supplies & equipment ordering process. Negotiates and works closely with vendors actively seeking best service and price points.
• Works with HR and CMO in the recruitment of staff.
• Assist CMO, HR and other designated staff in onboarding new staff.
• Works with CMO and COO in identifying quality improvement initiatives, implements and monitors performance against quality metrics.
• Works closely with CMO ensuring staffing capacity.
• Policy development, revision, and editing.
• Performs other duties as assigned or necessary as they relate to the general nature of position.

QUALIFICATIONS:

• Education – Bachelor’s degree required, Master's degree preferred.
• Experience – A minimum of five (5) years' experience in management with at least 2 years experience in practice management. All experience must be with in healthcare system.
• Licensure- NA
• Certification- NA

REGULATORY:

• Minimum 21 years of age.
• Current, valid Arizona Driver’s License, 39-month Motor Vehicle Report to meet insurance requirements.
• Eligible for DPS Level 1 fingerprint clearance.
• CPR and First Aid certification (Employer provides).
• Initial current negative TB test result (Employer provides).

Questions about this position? Contact us at HR@ichd.net.

ICHD is an equal opportunity employer.  ICHD does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.