Learning Coordinator

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population, you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
  
  

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
  
  

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and paid holidays will help you achieve a healthy work/life balance.
  
  

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

POSITION OVERVIEW:

The Learning Coordinator, under the direction of the Senior Director of Learning, will coordinate activities related to training and ongoing professional development of staff working with people with mental health, substance use, psychosocial and intellectual/developmental challenges in community-based, day, residential, and child welfare systems of care. The Learning Coordinator will provide administrative and project related support to the Learning Specialists and other department staff toward the efficient and high-quality operation of all learning endeavors.

KEY ESSENTIAL FUNCTIONS:

• Manage day-to-day activities associated with planning, implementation, and evaluation of learning activities.
• Support Learning Specialists and other department staff with the delivery of in-person and remote trainings and learning events. This includes managing all logistical aspects of live learning (waiting room, chat, Q&A, group activities, polls, quizzes, etc.)
•  Perform research and support the assessment and curation of external training resources to be utilized in meeting program staff development needs.
• Assist with the creation and delivery of introductory trainings relevant to behavioral health and social services including agency values, workplace expectations, client engagement, assessment, and others as needed.
• Develop learning related products including training requirement guides, tool kits, tip/fact sheets, and resource guides to support centralized and site-based learning.
• Provide communication and support to program staff regarding learning schedules, registration, and training access.
• Assist with post-training support to program staff including follow-up communication, delivery of learning bites, and prompts for use of learned skills.
• Assist with the development of learning evaluation tools. 

EDUCATIONAL / TRAINING REQUIRED:

• High School degree required. Bachelor’s degree in psychology, Social Work, or a related field preferred.
• Strong verbal communication skills, ability to work collaboratively with staff at all levels of the agency.
• Organized with an ability to work independently to complete projects.
• Excellent listening and problem-solving skills
• Skilled decision-maker and project coordinator that works proactively in an outcome-focused environment.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

• Two years in the field of behavioral health, social service, or project management preferred.
•  Fluency in Spanish is useful.

COMPUTER SKILLS REQUIRED:

• Excellent skills with relevant software and technology including but not limited to Microsoft Office Suite and business intelligence tools.

 
Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.