Food & Beverage Manager in Training - The Sanctuary

Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course. We strive to enhance southern hospitality by taking care of our employees and guests. 

Benefits:

• Hourly Position
• Dependable schedule with opportunity for Overtime
• Medical, Dental, Vision, 401(k) options
• Employee Meal Program
• Discounts on Golf, Tennis, Accommodations, Dining & More
• Work in Paradise!

Manager in Training Program Qualifications:

• Minimum of 18 years of age due to the nature of the role and hours required. 
• High School diploma, or equivalent vocational training certificate required; College degree, ideally in Hospitality, Travel and Tourism, or related field, is highly preferred.
• Candidate must be in excellent academic standing at time of application.
• Minimum of two or more years (2+) in the Food & Beverage industry, ideally at a luxury property, or four star / four diamond or higher rated hotel.
• Must have an extensive level of Food & Beverage service knowledge; Wine certifications, culinary certifications considered a plus. TIPS and ServSafe certifications highly preferred.
• Must have excellent verbal and written English language skills.  
• Must be able to utilize basic computer programs as management tools; as well as must be proficient in, or capable of quickly learning, basic software and equipment functions.  

Essential Physical Requirements:

• Must be able to work on site due to daily needs of the job requirements.
• Must be willing and physically able to perform manual labor positions for durations and intensities consistent with expectations for all Food & Beverage employees.
• Must be able to lift and carry up to 30 pounds across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping as needed.
• Must have reliable transportation to and from Kiawah Island and possess a valid Driver’s License.
• Must be able to pass a background check.

Ideal candidates will be able to articulate their future career goals and objectives, which should be in alignment with the market segment, company culture, and mission statement of Kiawah Island Golf Resort. All candidates must be able to provide at least three professional / employment references upon applying.

Program Objectives: 

• Develop and demonstrate skills and services required to be a functional, effective and dependable member of a Food & Beverage team at a Five Star level, through assigned line-level roles within the Division.
• Enhance and present theoretical knowledge of hospitality business exercises, through scheduled classes and training initiatives on a regular basis. 
• Engage and maintain a Mentor-Trainee relationship, to learn the company culture, expectations and norms of a Food & Beverage Manager at the Five Star level.  

Program Summary
The Food & Beverage Manager in Training Program (MIT Program) is designed for long term Food & Beverage Management personnel. Potential candidates for this MIT position are those with prior Food & Beverage experience, as well as recent Hospitality School students that also have prior experience. This position is designed to have the flexibility of learning various departments from a supervisory standpoint which will prepare them to become an Assistant Manager within the Food & Beverage within an ideal timeline of 18 to 28 months.

The Food & Beverage MIT will be placed in one of our Food & Beverage outlets / departments, at a supervisory level, based on the needs of the Food & Beverage team(s) at the time of the MIT’s start date. The MIT will rotate throughout the various outlets / departments, according to the operational needs of the Food & Beverage team(s); locations and placements are not guaranteed. The goal of the MIT in each department is to become experts in the line level competencies of each position in that department and absorb the basic operational standards. The MIT will become experts in their area so they are able to coach and train individuals in that department. After completion, the MIT will be able to apply for an open Assistant Manager position with confidence and be able to speak to everything they learned throughout their program.

Training Objectives / Course Class Requirements:
Resort Orientation 
Hotel Orientation  
KIGR Essentials  
Delivering Dynamic Presentations  
CPR  
Train the Trainer: to be completed within the MIT’s 1st year  
KIGR Leadership Course: to be completed within the MIT’s 2nd year

Why Participate in KIGR’s Internship / Externship or Manager in Training Program(s)?

You have to ask yourself, what’s in it for me?! Here is what you can expect from Kiawah!

Kiawah Island Golf Resort offers guests a multitude of amenities, including ten miles of wide, immaculate, ocean beach on which one might walk or cycle for hours without interruption. Soothing by day, utterly romantic by night, the beach is complemented by the island’s river, meandering lagoons and pristine marshlands, closing each sun-washed day safe beneath its own star-studded southern sky. There are also five nationally ranked golf courses, including The Ocean Course, host of the 2012 PGA Championship and 2021 PGA Championship. Two tennis centers, the largest Recreation Department of any resort in the United States, plus additional dining opportunities and banquet venues in three full service clubhouses, afford guests unlimited opportunities for enjoyment.

Seventeen years ago, Kiawah Island Golf Resort opened the doors of The Sanctuary, a luxury, oceanfront, 255-room hotel, dedicated to providing the highest level of guest service and satisfaction. Within those seventeen years, The Sanctuary has achieved recognition as being among the finest hotels in the United States, having been awarded both the Forbes Five Star and AAA Five Diamond awards. The Hotel includes two year-round dining rooms, both overlooking the beautiful waters of the Atlantic Ocean, plus a full service poolside grill during season and, of course, private in-room dining through the Hotel’s Room Service Department. Guests of The Sanctuary also have access to one of very few Spas in the United States that hold the Forbes Five Star award. In addition, the Hotel offers over 16,000 square feet of beautifully appointed banquet space, with spacious, sweeping lawns as added venue options. The Lobby Bar, which is one of the highest scoring Five Star lounges in Forbes’ rating history, affords ocean views, a full assortment of beverages and casual dining opportunities. Guests can also choose to stay in the Hotel’s Club Level, where they are pampered with continuous food & beverage service, plus the assistance of a personal concierge throughout the day.

Wages

All Internships, Externships and Manager in Training programs at Kiawah Island Golf Resort are paid opportunities. Wages are position based and set by the department. Seasonal employees are compensated for any overtime hours worked; however, they are not eligible for holiday pay. For students staying on after graduation, full time positions are available after internship completion and offer Health Insurance after 60 days and 401(k) program.

Training

KIGR has a dedicated Training Department within the Human Resources Team specifically designed to provide our hospitality employees with job, business & leadership skills. On day one, students participate in our Resort Orientation. Here, new employees gain company overview, core values and expectations while completing their official new hire paperwork; followed by an in-depth history lesson of the resort. During the course of employment, our employees have access to over 25+ training classes on an annual basis, such as Business Budgeting, Dynamic Presentations, Diverse Cultures in the Workplace, Kiawah Leadership Classes, Microsoft Office Skills, Supervisor Skills, Sexual Harassment Training, Serve Safe Courses, etc. Students who are interested in attending training classes should schedule these dates and times in advance with their direct supervisor or manager. 

Job Shadowing

Students have the opportunity to meet several department managers and directors during their internships/programs.  Departments such as Food & Beverage, Sales & Marketing, Human Resources, Nature Program, Conference Services, Front Desk, Property Management, Tennis and Golf all have opportunities for job shadowing. Students are encouraged to set up job shadowing appointments on their own for exposure to other areas of Kiawah Island Golf Resort, if interested.

Join our team and work in paradise!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.