Support Center Technician

Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America Req #2295
Friday, February 2, 2024
At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart  furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.

KI is seeking a Support Center Technician to join our IT team based out of our Corporate office in Green Bay. 

This individual will provide technical support for desktop and laptop computers, applications, and related technology for corporate users as well as remote employees and facilities. This support includes testing new systems to define standards; deploying systems, software, and peripherals; and troubleshooting computer systems and software to diagnose and resolve unique issues.

The ideal candidate must be able to work as part of a team and possess strong communication, customer service, and problem solving skills. A minimum of an Associate's degree in an IT related field as well as 2 years of hands-on technical support experience in a corporate environment is strongly preferred. Related technical certifications are a plus.

Other benefits include:

-Employee discounts, tuition reimbursement, certification assistance
-Comprehensive benefits package including medical, dental, vision & life insurance
-401k plan with company match & employee stock ownership plan (ESOP)
-Wellness focused initiatives along with an on-site fitness center

The hourly rate for this role will be based on candidate’s experience and qualifications, with the salary range starting at $22.50/hour. 

Apply today!

KI is an Equal Opportunity Employer.

Other details

  • Job Family Information Technology
  • Pay Type Hourly
Location on Google Maps
  • Green Bay, WI - Corporate, 1330 Bellevue Street, Green Bay, Wisconsin, United States of America