1000 Fell St, Baltimore, MD 21231, USA Req #1314
Friday, April 28, 2023

Job Title: Housekeeper                                                           Status: NON-EXEMPT

Reports to:  Housekeeping Manager

Position Summary:

The primary responsibility of the Housekeeper is to maintain clean and attractive guest rooms while following hotel, brand standards and safety/security procedures. He or She is responsible for timely cleaning checked out rooms and stay overs, on a day-to-day basis.

Experience & Education:

  • Experience in a hotel or a related field preferred
  • High School diploma or equivalent preferred



Work Environment – Ability to work:

  • With various type of equipment such as telephones, two-way radios, Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum
  • Under variable temperature conditions
  • Under variable noise levels
  • Outdoors/Indoors
  • Around chemicals, fumes and or odor hazards
  • Around dust and or mite hazards


Physical Requirements:


  • Long hours sometimes required
  • Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty
  • Ability to stand for long hours and walk long distances without fatigue 
  • Ability to work under variable temperatures and noise levels
  • Near Vision - The ability to see details at close range


Mental Requirements: 

  • Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
  • Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions
  • Multi-lingual skills helpful


Essential Duties & Functions:

  • Approach all encounters with guests and employees in a friendly, service oriented manner
  • Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
  • Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations
  • Secure issued keys at all times, report lost or stolen keys immediately
  • Follow proper policies and procedures on entering and securing guest rooms
  • Thoroughly clean and re-stock guestrooms to company and brand standards
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Report all lost and found items to the Housekeeping Supervisor immediately
  • Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed
  • Prepare housekeeping cleaning cart for next day’s use
  • Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager
  • Complete all assigned cleaning duties in designated area
  • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention

Non-Essential Duties:

  • Assist in Laundry and/or cleaning Public Access Areas
  • Attend department/hotel meetings
  • Assist hotel in completing special cleaning projects
  • Other duties as assigned

Other details

  • Job Family New Jobs
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School
  • Job Start Date Friday, April 28, 2023
Location on Google Maps
  • 1000 Fell St, Baltimore, MD 21231, USA