Human Service Worker

1220 W Vliet St, Milwaukee, WI 53205, USA ● Milwaukee, WI, USA Req #1209
Monday, November 20, 2023

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Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.  If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: December 4th, 2023 or upon receipt of 50 applicant submissions


Human Service Worker - Children’s Long-Term Support Waiver

Department of Health & Human Services – Coggs location 



Job Summary: Under the direction of the Supervisor, the main purpose of the Human Service Worker (HSW) CLTS is to facilitate the Federal Home and Community Waiver services for families. This position will assess a child's ongoing disability related needs and develop a service plan in collaboration with the child(ren) and family. The HSW oversee services, develop service authorizations, meet monthly with families as well as determine a child's eligibility for services each year, follows Medicaid Regulations, advocate for families and ensure equitable service delivery.


Job Responsibilities

  • Assess the functional and program needs of children to identify their disability related needs. Review disability documentation to assess a child's daily living activity and independence to identify areas of potential development.
  • Utilize skills to complete eligibility assessment as required by state waiver manual requirements; review diagnostic and evaluation reports to complete re-certification and monthly reviews and reassess program eligiblity on an annual basis.
  • Work collaboratively with parents and providers to develop individual services plans based on the child's disability related needs. Work in conjunction with school districts, doctors, as well as community providers to respond to the needs of the children and their families.
  • Process, track, and maintain payment records for all children receiving services from Third Party claim systems including individual contract agencies and community providers. Receive provider reports of service delivery and monitor child’s progress with family. 
  • Participate in outreach activities to inform parents and community partners about the CLTS Programs as well as other Children's Disabilities Program services. Identify children appropriate for referrals to work with while in transition; inform the community of short and long term programs.
  • Complete monthly home visits to ensure the child's disability related needs are met. Review and develop saftey and service plans to meet the child's unique needs. Cultivate resources for families. Complete case notes along with documentation of critical incidents and hospital visits.
  • Document all contacts including progress notes to demonstrate ongoing service provision. Document Third Party claims activities, service delivery notes for each service, progress, and planning, as well as resources and referrals as appropriate. Ensure Medicaid rules are followed.
  • Participate in child case staffing and other meetings to identify informal and formal support to coordinate with federal and state funding requirements. Work collaboratively with county and community services to coordinate services that are goal and outcome based.
  • Identify appropriate referrals and resources for children and families based on the child's disability related needs. Advocate and support children and their families. Facilitate transition to adult services as well as identify need for adaptive equipment services and support.
  • Perform other duties as assigned. 

Minimum Qualifications:

  • Resident of the state of Wisconsin
  • Valid Wisconsin driver’s license with access to an insured and reliable vehicle; both maintained throughout employment
  • Bachelor's Degree or higher from an accredited college or university in the field of Social Work, Psychology, Human Services, or in a closely related field
  • At least one (1) year of experience working with Children with Disabilities

Preferred Experience:

  • Licensing or formal training in Social Work preferred.
  • Long-Term Care Functional Screen Certified preferred
  • Preference for candidate who has Certificate or Completion of CLTS Waiver Basics

Additional Knowledge, Skills, and Abilities: Advanced analysis skills, problem solving skills, ability to learn Third Party Claims Administration and authorizations; ability to identify other programmatic supports, informal and formal, to support families. HSW Children's Program staff should have competencies which demonstrate they understand child and life span development, dynamics of family relationships, family support, and parenting education (e.g., principles methods and approaches, parent guidance and nurturing principles, child and family health and safety concerns, concepts of diversity in family systems, and relationships among family, school, and community). Skills needed for success in this role include customer service, excellent verbal communication, patience, writing succinctly, critical thinking, and a professional approach. HSWs must have the ability to work collaboratively with other units and organizations within and throughout the county.  Proficient in common office suite computer programs; data collection, analysis and in the use of general office equipment; ability to lift, carry, push, and pull 10-20 lbs. when needed.

  This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.


Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Other details

  • Job Family 3 - Public Welfare
  • Job Function 2 Professionals
  • Pay Type Hourly
  • Min Hiring Rate $22.12
  • Max Hiring Rate $30.38
  • Required Education Bachelor’s Degree
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Location on Google Maps
  • 1220 W Vliet St, Milwaukee, WI 53205, USA
  • Milwaukee, WI, USA