Community Service Officer - Records Clerk

South Carolina, USA Req #30
Friday, July 14, 2023


The Records Clerk reviews reports and reconciles UCR / SCIBRS submissions, processes expungements, assists the public by taking reports, troubleshoots a variety of calls from the public and administration; performs a variety of clerical and secretarial work in maintaining the department’s records as well as aiding the public, vendors, attorneys, and other professionals. This position works 8-hour shifts Monday - Friday when the Town is open between 7:30 a.m. – 4:30 p.m.



  • Processes reports in the department; collates, edits, and distributes reports, administrative and operational documents and related forms. Migrates reports submitted through the Citizen Online Portal.
  • Maintains the department’s files, automated data systems, and record holding systems.
  • Reconciles and submits SLED validations from EIS report management system.
  • Works with the Town Prosecutor and Assistant Prosecutor in obtaining and distributing information.
  • Assists the general public and distributes police records in accordance with state law and established policy and procedures.
  • Expunges all records from the system that have been court ordered.
  • Maintains all collision report data.
  • Completes incident reports for non-violent crimes that have previously occurred.
  • Testifies in court proceedings when necessary.
  • Answers and forwards incoming telephone calls as appropriate and greets citizens in the lobby to provide information and answer routine questions; posts related information in accordance with department procedures; accepts monies from the public for reports and background checks.
  • Assists with FOIA requests as needed.
  • Provides reports to governmental offices (DSS, Homeland Security, FBI NICS, etc.)
  • Performs other related assigned duties.


  • High school degree
  • CJIS certification required upon hire.
To deliver superior performance in a manner that is distinctive and impactful to each person served and that establishes a standard for quality that endures for generations.

Other details

  • Pay Type Hourly
  • Hiring Rate $19.33
Location on Google Maps
  • South Carolina, USA