GILEAD - Program Director-OP/IOP PD

 Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.

GILEAD - Program Director

Summary

Responsible for providing administrative and clinical oversight of outpatient and intensive outpatient (IOP) substance use disorder services, including personnel management and supervision of clinical services.

Education and Years of Experience

• Degree:  Masters Degree in Human Services Field Required.  License Required.
• Number of Years of Experience:  6 Total, 3 Supervisory

Duties and Responsibilities

• Provides a high level of clinical expertise regarding substance use disorders and co-occurring psychiatric issues through supervision, staff training, education, and program development.
• Leads an effective program by creating, coordinating, and implementing clinical services, including the facilitation of program meetings, best practice models of care and daily functions as required by contractual and regulatory bodies.
• Monitors and maintains processes for all contractual agreements and licensing regulations including but not limited to Judicial Branch Court Supported Services Division (CSSD), 1115 Waiver Partners (Department of Social Services (DSS), Advanced Behavioral Health (ABH), Carelon), Department of Public Health (DPH), Department of Mental Health and Addiction Services (DMHAS) and CARF.

• Demonstrates expertise in clinical leadership by ensuring timely admissions, authorizations for treatment, continued services, and discharge processes for the program, with focus on utilization and fiscal stability.
• Ensures that the program meets all billable service requirements in adherence to frequency and timeliness standards required by various governing bodies.
• Runs weekly reports to ensure contract obligations are being met and to monitor compliance and timeliness standards are being met for the programs.
• Organizes and runs staff meetings (in conjunction with the Outpatient Senior Clinician), to ensure effective communication of information within and across programs.
• Provides training for staff for overall navigation and functional use skills for Evolve, Provider Connect and Cordant as well as other various policies and procedures.
• Participates in leadership meetings, clinical meetings and ad hoc work groups in effort to carry out the mission of the program within and outside of the organization.
• Implements and provides feedback to improve policies and procedures for programming.
• Monitors and maintains positive outcome measures as defined by the license regulations and agency quality assurance processes. Ensures program compliance through the timely and accurate reporting of data both internally and externally as needed.
• Consults with the Clinical Department Director and prescriber staff regarding medical and mental health needs regarding risk management.
• Collaborates, with the Agency Leadership team, in developing and implementing new or revised programming in compliance with the mission and vision of Gilead.
• Maintains current knowledge of state treatment initiatives, program development trends and other relevant issues that may impact the clients and programs and seeks out opportunities to advance personal knowledge of treatment trends that may positively impact the services provided by the organization.
• Responds to after-hours calls, for evenings, weekends, and holidays as needed on a rotating on-call basis.
• Works in coordination with the agency Administrative Support Staff for proficient service delivery.
• Other duties as assigned.

Supervisory Responsibilities

• Oversees the hiring, supervision, evaluation and, if needed, discipline of subordinate employees of the program in accordance with agency personnel policies. 
• Develops and maintains sound employee relationships, effective work environment conducive to job satisfaction within the program.
• Provides guidance and direction to supervisory and non-supervisory employees to assist in their professional development.
• Position currently supervises management and non-management staff members.

Skills

Oral Communication Skills                     Negotiations                  Professionalism

Written Communication Skills                 Diplomacy                     Project Management

Technical Communication Skills             Organization                 Time Management

Client-Customer Relational Skills            Planning                       Presentation Skills

Requirements

• Prior administrative and clinical experience directing services in the field of mental health and addictions.
• Prior knowledge of organizational leadership, employment law and human relations required.
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing.
• Ability to manage under stressful or crisis situations.  Ability to problem solve.  Ability to meet deadlines and establish and prioritize multiple tasks.
• Ability to travel to various agencies, businesses, and meet with clients in their homes, if needed.
• Must meet and maintain all required trainings, certifications etc. as needed.
• Demonstration of ethical behavior and sound judgment that supports the NASW standards of care.
• Uphold confidentiality by following the HIPAA regulations.

Working Conditions

• Working conditions are based both in office and community settings. 
• Local travel.
• Possibility of exposure to outdoor weather conditions, unsanitary environments.
• Possibility of exposure to use of substances, vulgar statements, or hostile/dangerous situations.

Physical Demands

• The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk, hear, stand, sit and walk.  The employee frequently is required to use hands and fingers; climb or balance and stoop or kneel.  The employee is required to be able to safely operate a motor vehicle.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.