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Service Technician - Middletown

Middletown, OH, USA Req #328
Friday, March 22, 2024


From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to be the leading supplier of performance solutions for metallurgical, value-added glass, and specialty chemical applications. We strive to be the leading provider of innovative steelmaking reagents, slag conditioners, and metal remediation materials consumed in the North American and European markets. We aim to be the market leader in steelmaking products through an unwavering focus on supporting our customers’ needs. We measure our success by our presence in a majority of steel mills throughout the world. Our vision is to expand our geographic reach and broaden into adjacent industries such as aluminum, copper, concrete, and glass. 


Accountability and Integrity in everything we do
  • PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization
  • CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service
  • SAFETY: Providing employees a Safe environment in which to thrive
  • INNOVATION: Deliver outstanding performance through Continuous Improvement and Creativity
  • SUSTAINABILITY: Enhancing Sustainability by respecting and protecting the Environment in the communication where we live and work


Position Summary The position of the Service Technician is to satisfy the customer's needs. As a service technician, you will be required to perform your job duties and conduct yourself in a professional manner.


  • Must be capable of working a scheduled swing shift.
  • Maintain equipment and surrounding area (keeping area clean).
  • Must be capable of obtaining, preparing, and analyzing hot metal samples with the use of a Leco analyzer.
  • Must be capable of operating injection equipment.
  • Must record information accurately.
  • Document all problems and potential problems.
  • Ensure all equipment is operating properly.
  • Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training.
  • Provide technical assistance to the customer.
  • Must be able to work independently.
  • Must be capable of performing preventative maintenance on equipment.
  • Opta Documentation – Lance Report (failures, changes, numbers of heats, dates, minutes, and operator.) Completion of Opta (USA) Inc logbook. Tracking part used, etc.
  • Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.)
  • Assist in the unloading and loading of material (Opta personnel must be present).
  • Assist in cleaning and unplugging of lances (unless otherwise specified).
  • Direct responsibility for filling out expense reports correctly (following all rules pertaining to expenses).
  • Conduct special projects at the request of the immediate supervisor.
  • Required to cover vacations schedule and open shifts.
  • Manufacturing locations of Opta equipment and customer sights are inherently dangerous. Therefore, good mobility, eyesight, and hearing are necessary.


  • High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
  • Must have a working knowledge of electrical systems.
  • Must be capable of working in a mill environment.
  • Must possess a sound mechanical aptitude.
  • Employee must be punctual and dependable. Overtime may be required, where needed. • Schedule may change with a short notice, based on Customer demand.
  • Frequently works with gloves and eye protection.

Location: Middletown, OH

Opta offers a diverse compensation and benefit package that includes the following: 
  • Extended Healthcare, Dental, and Vision Benefits
  • Health Savings Account
  • Life, AD&D, and Dependent Life Insurance
  • Short Term and Long Term Disability Insurance
  • Employee Assistance Program
  • Professional Development
  • Paid Time Off 
  • 401(k) Match
  • Competitive Compensation Program
  • On Demand Pay (Dayforce Wallet)
We thank everyone for applying however, only those selected for an interview will be contacted.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

he above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).

Other details

  • Pay Type Hourly
  • Min Hiring Rate $22.00
  • Max Hiring Rate $24.00
Location on Google Maps
  • Middletown, OH, USA