Business Development Manager - Graphics, Americas (Job Req #2024-002)

Ottawa Campus, Ottawa, Ontario, Canada ● United States ● Virtual Req #1748
Thursday, January 4, 2024

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Develop, execute, and manage business development efforts for Ross Video’s XPression Real-Time Motion Graphics System, Ross Virtual Solutions, and PIERO Sports Analysis Graphics across the Americas (North America, Latin America).  Support the Sales organization, including Regional Sales Managers (RSMs) and the Directors of Sales for their regions and provide market feedback to the XPression product and development teams.  Deliver customer service to clients and prospects by performing the following duties personally, or through assistance with Sales, Inside Sales, Sales Operations, and the Regional Marketing department:

 Who you report to:  Manager, Global Business Development - XPression & RVS

 What we offer: 

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.   

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events! 

Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.  

What the job is all about:

  • Build relationships with prospects to promote Ross graphics systems and workflow.
  • Leverage existing relationships with customers and resellers to promote Ross graphics.
  • Seek out, develop, and maintain relationships with 3rd-party graphics automation, design, and custom implementation companies, in concert with the product team, to generate minimal-effort, recurring Ross graphics revenue.
  • Travel to different territories to support and deliver key onsite customer demos and presentations and assess unique needs of the region.
  • Demonstrate XPression software at a basic level via webinar and at customer sites.
  • Work in tandem with the XPression, RVS and PIERO product specialist(s) and demo artists to deliver outstanding high-level demonstrations.
  • Work with regional RSMs, Technical Solutions Specialists and partners with tenders, RFP/RFQ responses.
  • Assistance with Salesforce order management.
  • Advise and assist end users, re-sellers, and system integrators concerning sales and purchase of Ross graphics.
  • Actively work with Ross graphics product marketing and Director(s) of Sales to tailor messaging and implement marketing strategy specific to each region.
  • Organize Ross graphics road shows, training events, and other user activities in cooperation with product marketing.
  • Participate in trade shows, partner events, and trade association meetings.
  • Develop and maintain XPression, RVS and PIERO sales forecasting to achieve territorial sales goals.
  • Meet monthly/annual XPression, RVS and PIERO orders targets.
  • Prepare periodic sales reports showing sales orders, pipeline, and areas of proposed market expansion.
  • Monitor and evaluate the activities and products of the competition.
  • Review articles in trade publications to keep abreast of the latest developments in graphics technology.
  • Provide high-level oversight of Ross graphics implementations in the early post-sale process to ensure all commitments are kept and the customer is satisfied.
  • Assist in resolution of customer complaints regarding equipment, supplies, and services.
  • Follow company code of ethics, policies, and procedures.
  • Perform other related duties as required.

Who you are:

  • Experience working in or around broadcast television graphics, news and or sports.
  • Proficiency in broadcast graphics platforms from Ross Video and other competitive vendors.
  • Understanding of the live production and MOS workflows, especially graphics and Media Asset Management.
  • Passionate about broadcast & live production industry
  • Self-starter and quick learner with the ability to work under minimal supervision.
  • Organized and detail oriented with excellent writing and communication skills.
  • Able to work co-operatively with and across all company departments.
  • A solid understanding of broadcast & IT systems.
  • Proficient in Microsoft Word/Excel/PowerPoint.
  • Familiarity with software development processes.
  • Background in salesforce.com.
  • Background in technical training is an asset.
  • Energetic and Empathetic
  • Self-reliant, organized with an attention to Detail
  • Problem Solver
  • Team oriented and able to communicate ideas
  • Willing to travel up to 50% of the time
  • Valid passport
  • Valid Driver’s License
  • English speaking & writing proficiency is required
  • Proficiency in additional Latin American languages is desired

#LI-KF1

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross!  We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Other details

  • Job Function Marketing
  • Pay Type Salary
Location on Google Maps
  • Ottawa Campus, Ottawa, Ontario, Canada
  • United States
  • Virtual