Router and Dispatcher

About The Chefs' Warehouse
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

Position Summary:  The individual for this position will be joining a rapidly growing, publicly held company. The position will be based out of the company’s largest operating region and provides great opportunity for growth within the organization. This position falls under the general direction of the Austin Transportation Manager. Will support all aspects of the transportation department to include dispatching, routing, delivery window efficiency, territory planning, assignment of drivers and vehicles, usage of equipment, fleet management and customer service. 

What you’ll do:

• Conducts continuous analysis of route, vehicle and driver assignments and reviews scheduling for possible consolidation or improvements.
• Assists with planning and implementing vehicle scheduling, routing, dispatching, and communication functions in accordance with established policies and objectives to optimize economical utilization of company assets.
• Develops route and stop logic and ensure customer service levels are at or above company expectations.
• Interface with warehouse operations to ensure best practice truck loading logic is always in place using the Produce Pro software.
• Incorporates daily and weekly vendor pickups. Allocates equipment and driver resources for scheduled and unscheduled deliveries, pick-ups, and other assignments. 
• Collaborates with the Dispatch Team to match available vehicles with delivery requirements, distance requirements and customer requirements.
• Collaborates with the Dispatch team with off day / vacation day coverage.
• Reviews current routing procedures, provides guidance to resolve technical problems, analyzes costs, recommends, and executes cost control measures.
• Communicates load requisites, routes sequencing, customer accommodations and schedules with the Night Warehouse Management Team to prioritize order selection process.
• Performs daily maintenance of and incorporates real time recommendations from drivers and sales team to optimize routing performance.
• Avidly problem solves customer orders submitted passed cut off times 
• Reports route delays, incidents and issues as needed. Frequent communication with sales team regarding status and logistics of deliveries to ensure quality service is provided to customers.
• Coordinates the maintenance and repair of vehicles.
• Assist with the documentation of truck mileage and reefer hour usage for the month. Making sure all information is accurate before submitting the the leasing company(s)
• Maintain an effective working relationship with all departments
• Report any truck accident and any driver injury. Assist with the completion of truck accident/injury report, reporting all findings in a timely manner
• Promotes a high standard of safety to the driving team and periodically checks drivers are in compliance with all necessary documents needed to drive a company truck
• Perform duties of transportation department positions as needed 

About you:

• High School degree or GED Required
• 1-2 years of routing experience preferred.
• Basic understanding of a routing program; Descartes On-Demand preferred. 
• Basic understanding of transportation safety guidelines, and DOT procedures related to routing
• Strong communication and team building skills
• Proficient with all Google programs
• Able to impact positive change

       #LI-TC1

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.