Parkside OB-GYN & Breastfeeding Center Administrative Representative

Job Title: Administrative Representative

Location: Verdae

Weekly Hours: Part Time

Supervised by: Manager of Administrative Operations

Posting: Internal and External

Position Overview: Responsible for handling administrative tasks relating to patients’ experience, including data entry projects. Working through administrative tasks in a timely, efficient, and detail oriented manner. This role is responsible for clearly communicating with surrounding team members and departments to ensure paperwork is being entered and assigned appropriately.

Responsibilities may include:

1. Entering patient intake forms, faxing medical record requests, following up with doctor’s offices for medical records, scanning in-house documents, communicating with patients on document status, updating patient information and managing fax inbox.
2. Communicating with teammates and working closely with Clinical, Billing, Live Answer and Providers to ensure all aspects of the patients’ updates and paperwork are completed from start to finish.
3. Providing administrative support to teammates by sending letters to patients and communicating with Clinical, Provider, and Front Desk staff.
4. Attending team development meetings and trainings throughout the year, including quarterly team retreats.

Education & Certifications:

• High School Diploma or GED required

Skills and Experience

• Customer service experience preferred.
• Must have phone etiquette, computer, typing, and scanning experience.
• Must exude over-the-top strengths in prioritizing, communication, organizational skills, attention to detail, and staying curious.

Work environment and Physical Demands: Requires sitting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.

Tribe513 is an equal opportunity employer.