Case Management Specialist - Family Emergency Shelter Louisville KY

911 S Brook St, Louisville, KY 40203, USA Req #27675
Friday, October 27, 2023

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Case Management Specialist for the Louisville Area Command, located in Louisville, Kentucky.  Works in the Family Emergency Shelter with families experiencing homelessness.

Job Summary:

Interviews, accepts, and provides comprehensive, long-term, structured, complex case management services for an assigned caseload of clients participating in an established life management program; understands the uniqueness of the client’s history in order to determine the most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to cope with their environment functionally; ensures constant compliance with funding requirements. Works in the Emergency Shelter with families experiencing homelessness.

Knowledge, Skills, and Abilities:

Knowledge of the principles and practices of social service case management.  Knowledge of social service resources and agencies in the community.  Knowledge of effective communication and motivation practices.  Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement.  Ability to develop program plans and goals based on client's needs.  Ability to assess and evaluate the level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements.  Ability to evaluate the client's progress toward program goals.  Ability to work with the public encompassing all types of behaviors.  Ability to interview clients and obtain pertinent information.  Ability to prepare and maintain accurate and complete case notes and client records.  Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines.  Ability to build and maintain effective and professional working relationships with clients and community agencies.


Education and Experience:

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,


Three years of progressively responsible experience providing direct case management social services, including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources,


any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Valid State Drivers License

Physical Requirements and Working Conditions:

Ability to meet attendance requirements.  Ability to read, write, and communicate the English language effectively.  Ability to communicate clearly and effectively both orally and in writing.  Ability to think clearly and quickly in order to maintain control of client caseload.  Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.

Work requires the ability to lift and carry and/or push/pull light (less than 25 lbs.) materials, supplies, and equipment. Light mobility: duties are usually performed by a combination of standing, walking, and primarily sitting.

Work is performed in a shelter environment where there may be exposure to physical health risks and unsanitary conditions. Work involves driving a vehicle to off-site meetings and home visits where there may be physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.

Additional Information:
Health Insurance is provided on the first of the month after 90 days of employment.

Vacation, Sick, and Holiday pay are available.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please submit an application at  (Job ID 27675) 

Application Submittal Period: 10/27/2023 - 11/18/2023

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Disabled/Veterans

Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Case Management
  • Pay Type Hourly
  • Hiring Rate $19.78
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Location on Google Maps
  • 911 S Brook St, Louisville, KY 40203, USA