Data Entry Clerk

615 Vann Dr, Jackson, TN 38305, USA Req #28607
Tuesday, November 7, 2023


Job Summary:

Performs data entry of client information into a computer; proofs report for accuracy and completeness; updates and maintains logs, lists, reports, and records; works with supervisors and department head managers to ensure data is collected accurately; generates and distributes various computer and spreadsheet reports as assigned; completes monthly and quarterly reports required by grant funders.

Essential Functions:


Data Entry Administration:  

Maintains database by entering new and updated client contact and program participation information.  Establishes data entry priorities. Compiles, verifies accuracy, and sorts information to prepare source data for computer entry. Processes client enrollment source documents, reviewing data for deficiencies and inputting the most complete and accurate record possible.

Maintains data entry requirements by following data program techniques and procedures.

Reviews entered data for inconsistencies, deficiencies, or errors, correcting records using established proceduresand checking output for concise accuracy. Compares client management system information with other sources. Maintains client management integrity by following policies and procedures and identifying and reporting inconsistencies. Conducts database queries according to an established schedule and reformats output in Excel for ease of use.

Conducts research both within client management system databases and utilizing the internet and other sources.

Collects, collates, and distributes mail. 
Processes change of address on returned mail during the week.Creates and maintains filing systems, both electronic and physical.Tracks client financial assistance and ensures that data entry is complete before administrating assistance.Assists Program Manager in preparing mail to clients; prepares labels and mail-merge documents as requested.

Reporting Duties 

Runs report monthly from client management system and enters data into the grant spreadsheet to collect client demographics and performance outcomes.

Views client management system database and provides timely reports of clients served and outcomes to the Program Manager or Commanders as directed.

Maintains statistics reports on program services and submits monthly reports to Divisional Headquarters, as required.

Maintains client confidentiality and complies with Safe From Harm guidelines.

Other Responsibilities: (5%)

Performs other related work as required.

Gives digital graphic support for client communications and program flyers, where applicable.



High school diploma or G.E.D. required,


Two years of general office experience, including typing and keypunching data into a computer or any equivalent training and experience, provides the required knowledge, skills, and abilities.



Materials and Equipment:

Computer, Telephone, Photocopy Machine

Knowledge, Skills, and Abilities:

Knowledge of general office practices and procedures. Knowledge of computer operations, especially the use of a database—the ability to maintain the confidential nature of the position.

Mental & Physical Abilities:

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to sort and file documents alphabetically and numerically.

Ability to type data into a computer with a high accuracy rate promptly.

Ability to analyze and review data and reports for accuracy.

Work requires the ability to lift and carry and/or push/pull light (less than 25 lbs.) materials, supplies, and equipment. Light mobility: duties are usually performed by a combination of standing, walking, and primarily sitting.

Working Conditions:

Work is performed in a typical office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Statement of Purpose

This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document does not guarantee employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.

Click the link below to apply for the position:


Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Admin Support
  • Pay Type Hourly
This posting is inactive.
Location on Google Maps
  • 615 Vann Dr, Jackson, TN 38305, USA