Release of Information Specialist

801 International Pkwy, Lake Mary, FL 32746, USA ● Syracuse, NY, USA Req #314
Friday, September 8, 2023

Release of Information Specialist

Summary of Position:

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

  • Process medical ROI requests in a timely and efficient manner

  • Process requests utilizing Verisma software applications

  • Support the resolution of HIPAA-related release issues

  • Organize records and documents to complete the ROI process

  • Read and interpret medical records, forms, and authorizations

  • Provide exemplary customer service in person, on the phone and via email, depending on location requirements

  • Interact with customers and co-workers in a professional and friendly manner

  • Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained

  • Attend training sessions, as required

  • Live by and promote Verisma company values

  • Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

  • HS Diploma or equivalent, some college preferred

  • 2+ years of medical record experience

  • 2+ years of experience completing clerical or office work

  • Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks

  • Experience in a healthcare setting, preferred

  • Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred

  • Must be able to work independently

  • Must be detail oriented


Other details

  • Job Family Release of Information Specialists
  • Job Function ROIS
  • Pay Type Hourly
  • Min Hiring Rate $15.25
  • Max Hiring Rate $18.00
Location on Google Maps
  • 801 International Pkwy, Lake Mary, FL 32746, USA
  • Syracuse, NY, USA