Release of Information Specialist

Release of Information Specialist

Summary of Position:

The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner


• Process requests utilizing Verisma software applications


• Support the resolution of HIPAA-related release issues


• Organize records and documents to complete the ROI process


• Read and interpret medical records, forms, and authorizations


• Provide exemplary customer service in person, on the phone and via email, depending on location requirements


• Interact with customers and co-workers in a professional and friendly manner


• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained


• Attend training sessions, as required


• Live by and promote Verisma company values


• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred


• 2+ years of medical record experience


• 2+ years of experience completing clerical or office work


• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks


• Experience in a healthcare setting, preferred


• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred


• Must be able to work independently


• Must be detail oriented