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  • Sevierville, Tennessee, United States of America ● Req #70
    Friday, February 23, 2024
    SUMMARY: A Night Auditors is the front line of front desk operations attending to all guest assistance, check-ins, check-outs, and occasionally parking lot support. Night Auditors are also responsible for ensuring documentation such as registration cards are provided to and completed by their guests and address any balances owed for services or goods. Night Auditors also review room, package, and fee revenue to ensure totals are accurate for the business day. Adjustments may be required in eithe ... More
  • Sevierville, Tennessee, United States of America ● Req #30
    Sunday, February 18, 2024
    JOB SUMMARY:  Lifeguard’s are part of the aquatic team and assist in the daily operations of the water park. Their key job duty is to uphold the standards set forth by Jeff Ellis and Associates and Wilderness at the Smokies.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Oversee guest safety while in water par ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #369
    Sunday, February 18, 2024
    JOB SUMMARY:  Accommodate resort guests by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations and presenting statement to and collecting payments from departing guests.  Provide excellent customer service to our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other du ... More
  • Sevierville, Tennessee, United States of America ● Req #53
    Sunday, February 18, 2024
    *$600 Sign-On Bonus*JOB SUMMARY: Maintenance Tech will perform all maintenance for Wilderness at the Smokies. This includes, but is not limited to, the following areas: River Lodge, Stone Hill, Villas, water parks and grounds. Maintenance Tech III will be responsible for planning repairs, maintenance and ordering of materials (with the direction of the Maintenance Supervisor) for the facilities or equipment. Maintenance Tech III will perform all maintenance needs as directed by the Maintenance S ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #349
    Sunday, February 18, 2024
    SUMMARY: A Maintenance Technician is part of the Maintenance Department for Wilderness at the Smokies. The job of a Maintenance Technician is to maintain all facilities for all Wilderness at the Smokies properties in a professional matter. Wilderness at the Smokies properties include but are not limited to River Lodge, Stone Hill Lodge, Villas, Offsite Laundry, Employee Housing and Soaky Mountain Waterpark.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsi ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #234
    Thursday, February 15, 2024
    SUMMARY: Landscapers are part of the Maintenance Department for Wilderness at the Smokies. The job of a landscaper is to maintain all aspects of the outdoors grounds area on property in a professional matter. Wilderness at the Smokies properties include but are not limited to River Lodge, Stone Hill Lodge, Villas, Offsite Laundry, Employee Housing and Soaky Mountain Waterpark.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be ex ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #404
    Thursday, February 15, 2024
    JOB SUMMARY:  Supervise, direct, develop, implement and coordinate activities of all front desk activities to provide superior service to our guests.  Includes supervision of front desk associates, and all related activities.  Supports director in implementing programs and policies and all duties related to accounting.      ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as mana ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #364
    Tuesday, February 13, 2024
    SUMMARY: Works both on the Ropes Course (with heights up to 32’) and at ground level to monitor guest behavior, insure safety, and assist guests with any questions, concerns, or difficulties with the attraction. Will be required to harness guests of all ages and attach them to the ropes course. Must be able to cross all obstacles of the ropes course and complete rescues as required.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #336
    Tuesday, February 13, 2024
    SUMMARY: A Houseman assists Room Attendants and Inspectors by transporting clean and dirty linens as well as delivering supplies and disposal of trash.  A Houseman will also take incoming calls from Guest Services and complete requests accordingly.     ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  ... More
  • Sevierville, Tennessee, United States of America ● Req #29
    Tuesday, February 13, 2024
    $600 Sign-on bonus Available*   SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room. The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.    Cl ... More
  • 1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #490
    Sunday, February 11, 2024
    SUMMARY: The Activities Assistant is organize and implement on-site events and packages on property. An Activities Assistant will interact with our guests in a positive manner that represents the companies’ family friendly atmosphere.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Preparing and delivering in-room guest ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #393
    Friday, February 9, 2024
    SUMMARY: Ensure superior customer service by serving patrons food, alcoholic and non-alcoholic drinks. A Bartender is also responsible for keeping the bar area clean and stocked.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Takes beverage orders from serving staff or directly from guests. Mixes and serves alcoholic ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #471
    Friday, February 9, 2024
    The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team.  Please indicate what position you are interested in on the application! If your not sure, we will send your application to the ... More
  • 1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #499
    Thursday, February 8, 2024
    SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room. The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.    Cleans guest rooms and guest areas, including but not limited t ... More
  • 1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #498
    Wednesday, February 7, 2024
    SUMMARY: The Food & Beverage Supervisor is responsible for the operation of the Food Outlets at Wilderness at the Smokies and/or Soaky Mountain Waterpark. The Food & Beverage Supervisor will work with the Manager and Director to keep current on product needs for all outlets, keeping in line with pricing and budgeted costs. The Food & Beverage Supervisor is also responsible for ensuring inventory levels are current with the level of outlet demand. This includes, but is not limited to: ordering, s ... More
  • Sevierville, Tennessee, United States of America ● Req #42
    Wednesday, February 7, 2024
    NOW OFFERING UP TO A $600 SIGN-ON BONUS*SUMMARY: A Line Cook coordinates with the Kitchen Supervisor and Kitchen Manager by performing food preparation tasks. Preparation tasks will include cutting meat, mixing sauces and chopping vegetables.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.  Adheres to Wilderness at the ... More
  • 1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #489
    Tuesday, February 6, 2024
    SUMMARY: Waterpark Gate Attendants are the front line of operations at the entrance to the waterpark, attending to all guest assistance, daypass check-ins, employee play waivers, and controlling access to the water park. Associates are also responsible for ensuring documentation such as waivers are provided to and completed by their guests and address any balances owed for services or goods.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and responsibilities is not all inclusive a ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #332
    Monday, February 5, 2024
    SUMMARY: The Activities Supervisor interacts with resort/waterpark guests to ensure they have memorable experiences during their stay. He/she is to organize and implement engaging individual and group activities for a varying population of resort guests. The Activities Supervisor is also responsible for maintenance of storage areas, record keeping, decorating for guestroom parties, and execution of mascot appearances. A supervisor will be well-versed in promotions, events, pricing, and guest ame ... More
  • Sevierville, 1424 Old Knoxville Highway, Sevierville, TN, USA ● Req #328
    Monday, February 5, 2024
    JOB SUMMARY: Mascot Characters will act as the faces of Wilderness at the Smokies. They will interact with guests throughout the resort, engage in poolside games and activities and encourage participation in various resort events such as dance parties, scavenger hunts, breakfast with characters, etc. They will also represent Wilderness at the Smokies at various on and off-site community related events throughout the year.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  This list of duties and re ... More
  • 1424 Old Knoxville Hwy, Sevierville, TN 37876, USA ● Req #493
    Thursday, December 21, 2023
    JOB SUMMARY:  The Human Resource Director (HRD) is directly responsible for the overall administration, coordination and evaluation of the human resource function at the resort.  HRD provides overall Strategic Human Resources support for the management team and staff.  HRD ensures that all departments are in compliance with HR policies and procedures as established by the company, and federal and state employment laws and regulation.  HRD serves as the internal advisor to senior management, supe ... More