Aerial Park Instructor (FT or PT Seasonal)

Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America Req #146
Tuesday, February 20, 2024

Job Summary


Job Summary

The role of the Aerial Park Attendant is to oversee the daily activities at The Aerial Park along with the Bungee Trampoline to provide a safe and friendly environment.


Job Duties and Responsibilities

  • Upholds and supports recreation expectations including Great Service, Quality Programming and Safe Recreation.
  • Assist department in minimizing liability and risk.
  • Follows activity standard operation procedures (SOP’s) and uphold facilitation standards outlined in training.
  • Communicates, promotes, sells, and encourages all on and off site program participation.
  • Completes proper set up and clean up duties assigned to each apparatus as outlined on the SOP.
  • Maintain and check equipment for defects.  Maintain and check structures for defects and hazards.
  • Responsible for verifying protocol is followed; ensure all appropriate documentation is completed prior to the activity.  Ensure all participants have a “Release” wristband and activity ticket (unless otherwise notified).
  • Communicate and enforce facility and Adventure Course/Climbing Wall policies.
  • Communicate and enforce Bungee Trampoline policies.
  • Outfit guests with harness/helmet and ensure proper fitting.
  • Educate guests on proper/safe climbing and rappelling.  Educate guests on proper/safe navigation on course features and platform limits.
  • Perform instruction in safe and proper apparatus use; assist guests as needed.
  • Maintain and clean the area around the Adventure Course, Climbing Wall, and Bungee Trampoline. Keep all areas trash free.
  • Communicate to Aerial Park Leads or Aerial Park Supervisor any operation observations or guest comments/concerns.
  • Organize climbing gear, bungee gear, and storage.
  • Works special events and other programming as needed.  Assist with private group blocks.
  • Interact and provide a safe, fun environment at all times.
  • Follow all safe work practices to include the use of personal protection equipment (PPE) and Blood Borne Pathogens (BBP) procedures when around injuries.
  • Other duties as assigned.



Job Specifications



  • Previous climbing or ropes course experience is desirable, but not required.
  • Must obtain Aerial Park Training Certifications (provided on-site).
  • CPR/First Aid Certifications required/provided.
  • Excellent guest service.
  • Clear and concise verbal communication skills.
  • Must possess a high level of concentration, self-motivation, the ability to multi-task and the drive to have fun.
  • Previous experience working with children a plus.
  • Must have the ability to work independently.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.



  • High School diploma or equivalent
  • Combination of education and experience that enables performance of all aspects of the position

Physical & Other Requirements:

  • While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
  • The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and /or move up to 50 pounds. 
  • Must be able to work in varying weather conditions.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Minimum 18 years old.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.


Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer. 

Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit  

Other details

  • Pay Type Hourly
Location on Google Maps
  • Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America